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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Flowers were wilted, discolored and the bouquet was tiny even though I upgraded to deluxe. They didn't even try to imitate the picture. Then I emailed them to tell them of the dissatisfaction and they never responded. Do not use this service!
Ordered custom vase and roses. It looked nothing like the picture, it was like a kindergarten project for my senior citizen mother to assemble. Trying to deal with them is impossible. Find a real florist. Would have given no stars if it let but unfortunately, it doesn't.
Quick and easy, little pricey but product was great
I ordered the arrangement that I did because it showed a red vase, which was very important, and the arrangement had some lilies. When it arrived, it came in a clear case and no lilies, but extra astras. For those two issues I'm disappointed.
I placed two orders on the same day to different places for Mother's Day. One was a 'same day delivery' that was never even delivered. The second (100 roses) was sent through the mail (to FL in 90F weather w/ no water) which arrived with bent stems and 30 dead roses.
I emailed customer service w/ photos & asked that the roses be replaced and DELIVERED, not mailed. I was promptly emailed back. Pleasantly surprised until I read the email. In their words I "would be extended a one time courtesy." What? You could be courteous and not screw up my orders to begin with?
I live in Texas, my Mother is in the Hospice Center there in Defiance, most of my family is back there so I am sure I will get feedback on what the flowers are like.
I was very upset because the flowers were not delivered on Friday like I had asked them to be, then when I called they tried to make it like I made a mistake and asked for them to be delivered on Friday the 15th. Now why would I order Mother's Day flowers with a Mother's Day card to be delivered to a Hospice Care Hospital five day's after Mother's Day?
My Mom is now in a non responsive state so I don't even think she knows I sent her flowers. Friday she was at least still a little alert.
It has been good so far. Easy; however, it would be nice to know the shipping, handling, etc. before the vary end of the order.
The shopping experience could be more efficient if the website copied the shipping address from my paypal account.
Phenomenal!
The person that we sent the flowers to said they were beautiful and still looked great several days after receiving them.
It was the first time that I have ordered flowers over the internet and I couldn't have been happier. Thank you.
Don't like that I have to enter my name and password at the end of to submit feedback and for follow up. I already entered it.
My fiancé didn't believe me as he was assured I would get them on Mother's Day! Nope didn't receive till 4pm the day after and I could have gotten a much prettier arrangement from the grocery store! I'm asking for a refund!
When checking the site to view the size of the arrangement the picture on the site seemed alot bigger compared to what I got my arrangement was very small. The vase wase about 7 inches tall and the top of the flower were about 4-5 inches from the top of the vase.
User-friendly, which I like. Now we wait for the wonderful to arrive. So far, so good.
100% Satisfaction Guaranteed
Below is their "guarantee"... taken from their website... I ordered flowers for my daughter for Mother's Day... firstly, ripped off on type/size of arrangement and then several of the flowers were beginning to wilt already... when I called this scam of a company, the girl actually had the nerve to ask if all of the flowers were bad or just a few... I don't even know why I went with this farce... I've NEVER been disappointed with 800FLOWERS... guess I thought I'd try something new...
From You Flowers, LLC offers a 100% satisfaction guarantee. If you are not satisfied with our service for any reason feel free to contact us. We will either refund your money or redeliver a new product. The choice is yours! Problems are rare, but when they occur From You Flowers is available 24 hours a day to help you.
The flowers were nice but they weren't the ones I ordered. Wasn't even close.
The only thing that bothered me was seeing the free shipping offer after I had just ordered and paid shipping. This was my first time buying from this company. I was disappointed to see an offer that I couldn't use. I tried calling but after holding for over ten minutes I gave up. I tried to e-mail unsuccessful as well.
Just offer the free shipping at the start of the order
Would be nice to have a flat shipping and handling rate posted. Flowers did not arrive at time promised.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members