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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Cindy M.
0 reviews
0 helpful votes
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The flower arrangements that I ordered today for tomorrow were delivered a day early and the recipient is very happy with her order. Thank you so much for putting a smile on a well deserved Teacher's face.
Excellent service from the florist today!

Date of experience: May 14, 2015
Red P.
0 reviews
0 helpful votes
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It was fine, I find a survey ridiculous for an order that is for June 1...once the delivery has been made and I can see the finished product I can actually pass judgment

Date of experience: May 14, 2015
Joanie C.
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Good
May 14, 2015

Good

Date of experience: May 14, 2015
CAMILLA G.
0 reviews
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FUN, GREAT SELECTION AND AFFORDABLE PRICES
May 14, 2015

FUN, GREAT SELECTION AND AFFORDABLE PRICES.

Date of experience: May 14, 2015
Sam Z.
0 reviews
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Please be sure that all flowers are as beautiful and fresh as the arrangement shown in this marketing photo.

Date of experience: May 14, 2015
Angelina S.
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The flower arrangement was way smaller than expected...it would be nice if there were pics of all sizes to go by. Other than that I was pleased

Date of experience: May 14, 2015
Jennifer B.
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Very pleased with a first time order online
May 14, 2015

Very pleased with a first time order online. Would do it again. Thank u

Date of experience: May 14, 2015
Marlene k.
0 reviews
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Very happy with the service
May 14, 2015

Very happy with the service. It was delivered right on time

Date of experience: May 14, 2015
Judy M.
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I AM SOOO disappointed that my mother in law did not receive the flowers on the day stated - that is why I went with your company - it was her 91st birthday and we were pretty upset, especially after paying so much extra for the processing and delivery.

Date of experience: May 14, 2015
Nevada
2 reviews
0 helpful votes
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Wrong Flowers
May 14, 2015

I will never order from this company again! Ordered flowers for my Mom for Mothers Day they delivered the wrong flowers! I am so upset! I gave them another chance they told me that they will re deliver the correct ones! It was never delivered I demanded for a full refund

Date of experience: May 14, 2015
Teri G.
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Same day/next day guidelines are not clear
May 14, 2015

Same day/next day guidelines are not clear. Roses are pretty, but not near the amount of filler shown in photo. Card to recipient was torn.

Date of experience: May 14, 2015
Kelly J.
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Easy order to place and cannot wait to see their flowers!

Date of experience: May 14, 2015
Kay E.
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I was very pleased with my online fromyouflowers.com order; however, even though I left instructions, I didn't think of the weather situation between PA and NJ and told the carrier if there was no one home to leave the flowers outside the front door. Unfortunately, I will be more observant and diligent in checking the weather the next time. The flowers were perfect, but because of the heavy rain that day, the balloon that I requested was water logged and no helium left in it. This was in no way the fault of the delivery person, but I was very upset with myself.

Date of experience: May 13, 2015
Buster B.
0 reviews
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I was disappointed in the size and quality for the price

Date of experience: May 13, 2015
Florida
1 review
0 helpful votes
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I placed an order on line and was sent a receipt saying flowers would be delivered on time for Mother's Day. The flowers were never delivered and they sent an email at 4pm the night before Mother's Day saying they could not fulfill order but they would be happy to fulfill the following Tuesday. I will never order from them again.

Date of experience: May 13, 2015
Josie R.
0 reviews
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Ok
May 13, 2015

Ok

Date of experience: May 13, 2015
Howard A.
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For some reason the flowers, which were to be delivered next Tuesday for my Mother's birthday, should up a week early. Not sure how this happens.

Date of experience: May 12, 2015
Arkansas
1 review
1 helpful vote
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I know some people will call BS but I had an amazing order experience with them today. I made an order for my mothers birthday for an arrangement to be delivered today. Only after I placed the order (which was $15 dollars cheaper than any other site I saw) I Googled for reviews and found not only this review site but many others that scared the crap out of me. I immediately emailed them saying I saw alot of bad reviews and if they could guarantee the flowers would get shipped on time. I never got a solid answer back from them but got a call from one happy mom this afternoon that a beautiful bouquet showed up. From one of the well known florists... not in a box, in a vase. And I didn't even order one. Don't know if it was because I sent 3 emails to them with my concern, but this company did me right. Honestly I think it probably comes down to where you live, because I don't think they are more than just a middleman. This is the "florists pick" I ordered yesterday and was delivered today at 6 pm...
Only giving them 4 stats on service since I never got a delivery confirmation. They worked out for me.

Date of experience: May 12, 2015
Virginia
1 review
0 helpful votes
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Failure to deliver
May 13, 2015

Dont live close to mom... so... Ordered a arrangement on a friday afternoon for mothers day and was expecting a Sat. Delivery.as promised with the possiblity that my first choice may not be available. I say. Ok. I get email and call from them on Sat. Around noon. We are too busy to commit to the Sat. Delivery. Would you accept monday delivery with a backup of tuesday. Now Im screwed... too late too go elsewhere... so I say. Ok. Get email on Mon. Saying delivered. Hey Mom. Like your flowers...? What flowers Um. They were not delivered. She says. I call support to find what happened... cant reach florist... get run around. Tues arrives and still no delivery... I call support at 730pm. And demand refund. They oblige. Waiting for my refund. Very dissappointed.

Date of experience: May 12, 2015
Illinois
1 review
0 helpful votes
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Shame on me for trying again but no flowers again. Just coupons if I wanted a delivery the day AFTER Mother's Day. Don't order from this company. Bad service, does not delivery.

Date of experience: May 12, 2015