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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Washington
3 reviews
2 helpful votes
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DO NOT DO IT
May 11, 2015

DO NOT WASTE YOUR MONEY! I stupidly gave them a second chance after they failed to deliver my mother's flowers on her birthday (stupid $13.99 off coupon sucked me in)! Well, here we are again, Mother's Day and NO flowers. Got the order confirmaton, got the delivery date right, the company just decided not to send them!

NEVER AGAIN. If you hate someone or yourself I suppose it's a good idea. I still think you'd be better off to just flush a $50 and call it a day though. TERRIBLE company. HORRIBLE.

DO NOT DO IT. I recommend 1800flowers. Much nicer arrangements and they do this newfangled thing where they delivery them on the right day.

Date of experience: May 10, 2015
Florida
1 review
0 helpful votes
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I order a deluxe flower arrangement for my wife (roses and lilies) on mothers day with a balloon. Not only was the balloon part way deflated, but the arrangement was small, smaller the a regular arrangement. Call to complain about what was received and was told it was the florist who determines the arrangement size by the quality of flower. A deluxe is said to have more flowers which was not the case with my order. I would have been better of picking flowers out of my neighbors yard. I will never order from them again. This was the second time this has happen from the same company. Used the $10.00 discount they gave me from my last order and still got ripped off. Do yourself a flavor and go to the store and make your purchase so you can actually see what your getting. The arrangement received looked liked a $10.00 arrangement you would buy off your local pharmacy counter. One positive thing was the delivery was on time.

Date of experience: May 10, 2015
Dawud A.
0 reviews
0 helpful votes
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My wife said that most of the flowers had dead leaves while others were in the dying process. I'm out of the country and thoguht this would brighten her day, which it did but I wish that the flowers were chosen a little more carefully.

Date of experience: May 10, 2015
Susan P.
0 reviews
0 helpful votes
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For the 75.00 I paid for the premium plant basket it was really small! I was very disappointed!

Date of experience: May 10, 2015
Sara M.
0 reviews
0 helpful votes
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Beautiful flowers, fast delivery!
May 10, 2015

Beautiful flowers, fast delivery!

Date of experience: May 9, 2015
Jessica R.
0 reviews
0 helpful votes
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Thank you for providing free shipping on my order as both bouquets are going to the same place.

Date of experience: May 9, 2015
RKN O.
0 reviews
0 helpful votes
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The flowers were beautiful but I ordered an arrangement with sunflowers because I specifically wanted them and the arrangement my mom received didn't contain any. That was a little disappointing but other than that it was a good experience.

Date of experience: May 9, 2015
John B.
0 reviews
0 helpful votes
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So many choices make it difficult to choose the best one for the occasion.

Date of experience: May 9, 2015
Sharon R.
0 reviews
0 helpful votes
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Easy access and able to place order easily
May 9, 2015

Easy access and able to place order easily. Nice variety and prices to choose from. The arrangement was perfect and beautiful. Very satisfied.

Date of experience: May 8, 2015
Brenda V.
0 reviews
0 helpful votes
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The site was very user friendly...
May 9, 2015

The site was very user friendly...it depends on the quality etc of the flowers if I use againthe delivery charge was too high...I would shop for free delivery next time

Date of experience: May 8, 2015
Exurepha V.
0 reviews
0 helpful votes
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Great 1st time experience
May 9, 2015

Great 1st time experience

Date of experience: May 8, 2015
Tony B.
0 reviews
0 helpful votes
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Everything was great, from ordering to the delivery. I will definitely use this service again.
My wife LOVED the flowers that I sent to her!

Date of experience: May 8, 2015
Monique H.
0 reviews
0 helpful votes
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The price was very reasonable with quick delivery... Great for a procrastinator like me!

Date of experience: May 8, 2015
charles c.
0 reviews
0 helpful votes
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No comment
May 8, 2015

No comment

Date of experience: May 8, 2015
Karen B.
0 reviews
0 helpful votes
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I love using Fromyouflowers, they always send the nicest flowers. This delivery was for my daughter in Chicago, and chose an arrangement with same day delivery. I was contacted by Customer Service stating they were unable to deliver same day, but would deliver the next morning and upgraded the arrangement free of charge for the inconvenience. This was much appreciated, and my daughter just loved the flowers. I highly recommend ordering all your flower arrangements using Fromyouflowers, and will continue to use them in the future.

Date of experience: May 8, 2015
Brian S.
0 reviews
0 helpful votes
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When I looked at the same item on 5/8 it was only $32.69 at checkout, but I paid $49. I don't know why it would be $15 + tax cheaper if I ordered 3 days later.

Date of experience: May 8, 2015
Deanie W.
0 reviews
0 helpful votes
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I did order WHITE ROSES, as this was a very special Memorial Day for my cousins. When the called to tell me they received the roses, the arrangement contained multi-colored roses. Needless to say, I was very disappointed.

Date of experience: May 8, 2015
Florida
1 review
1 helpful vote
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STAY AWAY
May 8, 2015

STAY AWAY! Messed up 2 different orders. Send the wrong color flowers. Tried to give me a $20.00 credit so I can purchase more awful flowers! Then offered to give me $4.18 back as a reimbursement! Awful, awful, Awful... STAY AWAY! YOU WOULD DO BETTER TO THROW YOUR MONEY DOWN THE DRAIN! Then they wanted to say that they can substitute flowers and it's the flower people's choice!

Date of experience: May 8, 2015
Sandy B.
0 reviews
0 helpful votes
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Quick, easy, reasonable and efficient!
May 8, 2015

Quick, easy, reasonable and efficient! Thank you.

Date of experience: May 8, 2015
Margaret G.
0 reviews
0 helpful votes
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Thank you
May 8, 2015

Thank you

Date of experience: May 8, 2015