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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Katie L.
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I was very happy with all of my experiences leading up to the delivery time.
I didnt get an order confirmation and had to call and spoke with a very helpful member of your team. She confirmed that the order was placed and was for same day services of last Friday.
I ended up calling our friend and asking is she received the basket because i never got a notice saying anything about the delivery. As it turns out, she received the package late yesterday, Monday instead. If i had known that she wouldn't have received the package until Monday I would have picked a different gift.
I'm disappointed that I spent what I did for a same day item and delivery and had the gift arrive late and have still not received any follow up about delivery.

Date of experience: May 19, 2015
Terry G.
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Delivery time requested was very important due to the recipient going to work and no one else able to accept the flowers upon delivery/

Date of experience: May 19, 2015
pat m.
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Very satisfied
May 19, 2015

Very satisfied

Date of experience: May 19, 2015
HEather I.
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I ordered the deluxe and from what I saw and for the price I paid I was disappointed. I feel like it should have been a bigger arrangement for the price.

Date of experience: May 19, 2015
Ruth P.
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Love the choices
May 19, 2015

Love the choices.
The blooms lasted well over a week. My Mom loved them.

Date of experience: May 19, 2015
Dontae S.
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COO
May 19, 2015

COO

Date of experience: May 19, 2015
sandra g.
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I was told that it would be delivered before 12 noon and it arrives around 2 PM. I had paid the morning delivery fee

Date of experience: May 19, 2015
Sarah S.
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I have not seen the flowers but was told they were pretty

Date of experience: May 19, 2015
Svetlana Z.
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I ordered this for my sister in law and had id delivered to her job. Delivery was made within few hours of placing order and she was very happy with the basket.
Thank you

Date of experience: May 19, 2015
Tara N.
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Confusing
May 19, 2015

Confusing. Called for information and sat on hold for 25 minutes.
I paid extra for delivery before noon. It arrive ad 2:30.
Once again I sat on hold with no response from customer service :(

Date of experience: May 19, 2015
Laurie B.
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Very nice
May 19, 2015

Very nice

Date of experience: May 19, 2015
Tim H.
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The recipient seemed happy with the order
May 19, 2015

The recipient seemed happy with the order. Would be nice to receive a photo of whaT was actually delivered.

Date of experience: May 19, 2015
Martha R.
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The receiver's were very pleased!
May 19, 2015

The receiver's were very pleased!

Date of experience: May 19, 2015
Jonathan M.
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Never had a problem with site
May 19, 2015

Never had a problem with site

Date of experience: May 19, 2015
Dolores W.
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Very easy and the prices were good
May 19, 2015

Very easy and the prices were good

Date of experience: May 19, 2015
Phyllis W.
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Super!
May 19, 2015

Super! Great Selection of arrangements!

Date of experience: May 19, 2015
Debby B.
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It is a pleasure doing business with you
May 19, 2015

It is a pleasure doing business with you.

Date of experience: May 19, 2015
Josiah U.
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Good
May 19, 2015

Good. Pricey, flowers weren't open.

Date of experience: May 19, 2015
Dayna s.
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Paid extra for it to be delivered that day and before 12 wasn't delivered until the next day extremely unhappy

Date of experience: May 19, 2015
Marilyn j.
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Just hope it gets delivered today
May 19, 2015

Just hope it gets delivered today

Date of experience: May 19, 2015