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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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The process was very easy and the selection was very good. I liked that you could order flowers, balloons and cards all together. It made it so easy.
Im very Happy we the service, Thank you all.
Nice flowers and delivered promptly
The only thing I didn't like was when I was asked if I wanted expedited service and I said no, it showed up on the order detail anyway and I had to delete it. I think this is kind of shady dealing. You think people don't read everything and you can gouge them for more.
Horrible experience! NEVER again! Do not bother to give them a second chance, you will only delay the inevitable choice of having to get flowers from another provider!
I purchased a 'same day delivery' with PLENTY of time left on the 'counter' (hours, not minutes were left to go). At 5 o'clock the same day, i get a call stating they were not able to get the flowers delivered because the florist 'had already been in that area that day". This was a Saturday. They offered to upgrade the bouquet, gave me 15% off, and said they would include a letter of apology on the Monday morning delivery. Guess what? Monday at 5:05pm, I get a call from them stating they were again unable to make the delivery. With no reason as to why, they "just were unable to complete the order". This time they offered to give 20% off. I agreed, but after 10 minutes of deliberating, I called back, waited for 10 minutes on hold, and asked to cancel the order. The service reps are great and very practiced at apologizing, but otherwise, this company is a compete disaster. DO NOT USE. My flower order was for a death. I look like the most inconsiderate oaf ever, thanks to their inexcusable inability to coordinate a simple sympathy bouquet.
The flowers were beautiful. They were delivered on a Monday after I placed the order online on Sunday. I couldn't ask for more efficient service.
Fantastik
Great value! I did not see the flowers myself but was told they looked beautiful.
Great
The flowers were beautiful. Thank you very much
Very easy and fast. Good prices and flower arrangement choices.
On hold with customer service for 20 mins after looking up my order online to be told I hadn't placed an order in the past 60 days was livid then had to wait on hold for that long they eventually found my order which was beautiful and delivered promptly
I have ordered from From You Flowers many times and have always been satisfied. This time I am very unsatisfied. The flowers are not satisfactory, they are not close to the size that I ordered. I am very disappointed about the size of the arrangement for what I paid for the flowers. I upgraded and purchased the premium arrangement, and the ones that are delivered are mediocre at best.
Surprise for my wife's birthday while she was in CA. Easy to use and she was very impressed with the quality of the flowers.
I asked for the before noon delivery time and was disappointed it didn't happen. But I will receive a refund for that service so that is good.
Thank you
Very Easy to order, only recomendation would be a place to request basic modifications. For example, to leave out a certain flower included in the bouquet.
I ordered a custom vase and was under the impression that the image would actually be imprinted on the custom vase. Please specify what the actual product will be like. Thank you.
Awesome website and easy to use. There was a problem getting the order delivered on my selected delivery date. A customer service agent called me and let me know what was going on, apologized and offered to upgrade my order a little for the inconvenience. My wife received the flower order today she said they are beautiful.
The phone call letting me know there was an issue made the difference and I thank you for your dedication to customer service.
Ordering was easy, which is nice. My only problem was that it was not delivered on the date I requested, but a day later.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members