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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Nicole L.
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Very reasonable and easy to deal with
May 23, 2015

Very reasonable and easy to deal with. Thank you for making my flower delivery to my sister in NY a great experience.

Date of experience: May 23, 2015
Javon L.
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Site should include delivery time
May 23, 2015

Site should include delivery time

Date of experience: May 23, 2015
Daniela M.
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Had no issues or problems with your service
May 23, 2015

Had no issues or problems with your service. Everything on the website is helpful

Date of experience: May 23, 2015
scott K.
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Flowers my wife received were nothing like the picture, very disappointed in the product.

Date of experience: May 23, 2015
Josipa P.
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Part of my order was left in front of apartment which is not what I expected as it could have been stolen. The second basket arrived much later I was expecting both to arrive at the same time.

Date of experience: May 23, 2015
Amy E.
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Disappointed that I had to upgrade to the most expensive item to have it delivered to the zip code I was requesting.

Date of experience: May 23, 2015
alex n.
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GOOD JOB!
May 23, 2015

GOOD JOB!

Date of experience: May 23, 2015
Jackie G.
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The flowers were sent to my Daughter and son in law...they LOVE them!

Date of experience: May 23, 2015
Renee K.
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Much better than FTD...
May 23, 2015

Much better than FTD...wish the handling fee wasn't so high however! That's quite a bit.

Date of experience: May 23, 2015
Rita Q.
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The service and product was great
May 23, 2015

The service and product was great. The only complaint I have is that when you advertise flowers at a discount price make sure you tell up front the service fee. Waiting until you cheek out may change your choice of arrangement.

Date of experience: May 23, 2015
Avni H.
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Delivered on time and looks pretty
May 23, 2015

Delivered on time and looks pretty

Date of experience: May 23, 2015
cody K.
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Wish my number wouldn't have been on the card as I was sending it anonymously.

Date of experience: May 23, 2015
Melissa M.
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My daughter was totally excited when the flowers and chocolates arrived for her birthday. The flowers were delivered on the same day they were ordered and I liked that. The flower food packet was missing so be sure to ask for that item before they leave.

Date of experience: May 23, 2015
Dona D.
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EASY & EFFICIENT
May 23, 2015

EASY & EFFICIENT

Date of experience: May 23, 2015
Cassie H.
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The flowers weren't what I ordered or expected. And the vase wasn't pink. It was clear. Some of the flowers were already wilted. For the money I spent for what I thought I ordered, I am very dissatisfied.

Date of experience: May 23, 2015
Susan C.
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Simple
May 23, 2015

Simple

Date of experience: May 23, 2015
Katrin Y.
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Great job delivering the next day, even though order was placed after 5 pm!

Date of experience: May 23, 2015
Jean W.
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I sent flowers to a friend who is terminally ill. They did not respond immediately that they had arrived and your confirmation e-mail was sent to me and I could not respond until I heard from them.

Date of experience: May 23, 2015
Perry N.
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Handling fee was more expensive than expected

Date of experience: May 23, 2015
Glenn G.
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I hope what is in the picture is what is delivered.

Date of experience: May 23, 2015