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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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corinne Q.
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So far everything was great
May 28, 2015

So far everything was great. As long as my gift arrives I will be happy

Date of experience: May 28, 2015
Dave H.
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I enjoyed the value, and my mother loved the flowers.

However, I paid extra for a guaranteed delivery date (Polish Mother's Day is the 26th of May) and they were a day late. I will be demanding that the money for the guaranteed delivery be refunded.

Date of experience: May 28, 2015
Randy A.
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These flowers were very nice
May 28, 2015

These flowers were very nice

Date of experience: May 28, 2015
Lauren M.
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I paid for both same day delivery (extra $2.99) and expedited same day delivery (extra 4.99) on top of the already high 14.99 delivery fee. This alone was 2/3 of the cost of t he arrangement. When it hadn't arrived within the 4 hour "guaranteed" window for the expedited delivery, I called customer service who basically told me that it was on a truck somewhere and they couldn't guarantee when it would arrive. I asked for my 4.99 expedited delivery fee to be refunded, and it was, but the curt manner with which the customer service representative treated me, leads me to believe customer service is not really fromyouflowers' cup of tea.

The arrangement did not share any of the colors or flowers that were in the description of the arrangement that I purchased, but since only I knew that, the recipient was pleased with the end result.

Date of experience: May 28, 2015
jim t.
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Fine
May 28, 2015

Fine

Date of experience: May 28, 2015
Mike B.
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Most of what we received was great (i.e
May 28, 2015

Most of what we received was great (i.e. Vase, display, quality of flowers, delivery time) but the quantity of flowers/blooms did not align with the level I purchased. This was only my 2nd purchase from "fromyouflowers.com" so I'm not sure if this is a result of the pictures on the website being misleading or a mistake with the florist putting the arrangement together. I'll most likely purchase through this company again but not sure if I'll upgrade.

Date of experience: May 28, 2015
Jackie Z.
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The flowers were beautiful and very fresh
May 28, 2015

The flowers were beautiful and very fresh. The price was quite reasonable also.

Date of experience: May 28, 2015
Liz W.
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The shopping was wonderful...
May 28, 2015

The shopping was wonderful... Now if they are delivered today and look like the picture that will be awesome. I did not see what was sent put the person who got it thought it was very nice. That is what counts.
Thanks for such a great experience. Yes I would tell everyone to shop with you!

Date of experience: May 28, 2015
Evelyn H.
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...
May 28, 2015

Date of experience: May 28, 2015
Gillie J.
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Very straightforward
May 28, 2015

Very straightforward - and very reasonable prices.

Date of experience: May 28, 2015
Tammy M.
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Very satisfied again with the delivery
May 28, 2015

Very satisfied again with the delivery.

Date of experience: May 28, 2015
Kelly F.
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Overall was a bit pricey
May 28, 2015

Overall was a bit pricey. But, very nice for last minute & realizing I paid that cost also.

Date of experience: May 28, 2015
Angela B.
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The purchase/checkout process were easy and fast. The flowers were delivered on time and were beautiful.
The price was right. Very pleased.

Date of experience: May 28, 2015
Anthony K.
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Quick and easy
May 28, 2015

Quick and easy...loved it. Delivery took longer than guaranteed...but I was compensated for my inconvenience...overall satisfied customer.

Date of experience: May 28, 2015
Karen A.
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All good
May 28, 2015

All good. Needed a company that would deliver same day within the US as I am ordering from UK. All has gone well will definitely use your services again.

Date of experience: May 28, 2015
Don R.
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Ok
May 28, 2015

Ok

Date of experience: May 28, 2015
Ellen V.
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Great service!
May 28, 2015

Great service! I will definitely use again!

Date of experience: May 28, 2015
Vincent N.
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They are very beautiful
May 28, 2015

They are very beautiful

Date of experience: May 28, 2015
Debra M.
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The glowers were already wilting when my mother got them

Date of experience: May 28, 2015
Linda Y.
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When I placed the order, it said I still had at least an hour & 30 minutes to order for same day delivery. Quite a while later I received a voice mail telling me to call in. After sitting on hold for quite a while, my call was answered and I was informed that my order could not be delivered the same day. Since it was for the calling hours of a deceased friend, I was very disappointed that they were not delivered for the occasion. They were there in time for the funeral today, but if you say it can be delivered that day, there should be a way to make it happen. I was offered an upgrade on the arrangement, but I would've preferred a credit toward a future order, or a delivery charge refund. I wasn't able to attend myself, so do not know how the arrangement turned out.

Date of experience: May 27, 2015