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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Tavoy J.
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It was a great experience!
May 28, 2015

It was a great experience! It was beyond my expectation.

Date of experience: May 27, 2015
elise M.
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Hidden service fees, not so great
May 28, 2015

Hidden service fees, not so great

Date of experience: May 27, 2015
Shari Y.
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This was birthday gift to my daughter...
May 28, 2015

This was birthday gift to my daughter...she confirmed receiving the flower arrangement in the timely manner and emailed me a picture of it...the colors were very pretty, light and Spring like but looked a little over powering for the size base - which was not very attractive. Perhaps a lighter color style or glass would have enhanced the arrangement. My daughter was pleased with the beautiful colors.

Date of experience: May 27, 2015
Victoria T.
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Delivered on time
May 28, 2015

Delivered on time. Wish someone would have answered the customer service line in a timely manner, was on hold for about 6 minutes on one call.

Date of experience: May 27, 2015
Ayesha O.
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Easy-to-use and very convenient!
May 28, 2015

Easy-to-use and very convenient!

Date of experience: May 27, 2015
charles b.
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Got an unpleasant surprise at the end of the process to see "handling fee" almost equal to the value of the flowers. There should be a warning ahead of time.

Date of experience: May 27, 2015
Perry P.
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Very fast and friendly
May 28, 2015

Very fast and friendly

Date of experience: May 27, 2015
Kathleen C.
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Easy to order and great selection
May 28, 2015

Easy to order and great selection. This is the only website we go to when we want to order flowers!

Date of experience: May 27, 2015
Brenda Y.
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My husband ordered a beautiful vase of flowers for our 36th wedding anniversary, however, I received a vase of most less quality flowers. We are both sorely disappointed.

Date of experience: May 27, 2015
Bill H.
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So far so good if the flowers are as good as pictured

Roses were very good, carnations average, wasn't delivered on the same day as paid for,
Bouquet was supposedly upgraded to premium level due to the failure to deliver on time.

Date of experience: May 27, 2015
Barry O.
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Nice arrangement
May 28, 2015

Nice arrangement. Good florist.

Date of experience: May 27, 2015
Joyce H.
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Website for ordering was user friendly
May 28, 2015

Website for ordering was user friendly. Paid for early delivery, did not get it. Called customer service but they never got back to me with reason for late delivery. Customer svc rep was very efficient and friendly, though. Would use again.

Date of experience: May 27, 2015
MELBA O.
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The plant was prettier than the one I ordered & my daughter in law was very happy! Thank you!

Date of experience: May 27, 2015
FAYE J.
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VERY EASY TO NAVIGATE
May 28, 2015

VERY EASY TO NAVIGATE

Date of experience: May 27, 2015
tiffany R.
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Flowers was not on time than I did the premier package n was the same as the original flowers didn't like at all wasn't worth the money

Date of experience: May 27, 2015
Angela Y.
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Super fast delivery to the exact location!
May 28, 2015

Super fast delivery to the exact location! Thank you

Date of experience: May 27, 2015
Arturo P.
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The purchase that I made in this website was outstanding.
They made a wonderful birthday present for my girlfriend.
I will definitely recommend this to anybody

Date of experience: May 27, 2015
Philip H.
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Didn't seem to be what was advertised in the picture

Date of experience: May 27, 2015
Amy S.
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Great
May 28, 2015

Great. A little over priced though without the coupon. I could have flowers delivered locally cheaper.

Date of experience: May 27, 2015
Christopher H.
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The person who I gave the flowers to said that the delivery guy was very unprofessional

Date of experience: May 27, 2015