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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Marianne V.
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Easy and quick!
June 4, 2015

Easy and quick!

I am adding this a week later. The order process was great. However, the day I expected the flowers to be delivered I got a phone call and email (that evening) saying they had been unable to locate a florist to deliver my order. I was very disappointed because it was a birthday surprise. Customer service assured me the flowers would be delivered the following day with a note of apology, explaining the problem. And they upgraded the arrangement. My sister was happy and said it was beautiful! Great resolution to a disappointing issue. Thanks!

Date of experience: June 4, 2015
Nancy M.
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Nice selection of quality items. I never saw the finished product, as it was delivered to someone else, but they commented on how nice it was. So, mission accomplished.

Date of experience: June 4, 2015
APRIL C.
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The flowers were delivered in a timely manner and the flowers are beautiful definitely would shop here again.

Date of experience: June 4, 2015
Kelsey E.
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I just know that the family I sent the plant to said thank you for it and that it was beautiful so I am assuming everything went well.

Date of experience: June 4, 2015
Renee V.
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Easy
June 4, 2015

Easy

Date of experience: June 4, 2015
JANET L.
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VERY EASY TO FOLLOW
June 4, 2015

VERY EASY TO FOLLOW

Date of experience: June 4, 2015
Janes g.
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Very happy beautiful
June 4, 2015

Very happy beautiful

Date of experience: June 4, 2015
Deb K.
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Service was great!
June 4, 2015

Service was great!

Date of experience: June 4, 2015
Ellie M.
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Great site and prices
June 4, 2015

Great site and prices. This is my second order.

Date of experience: June 4, 2015
Dawn E.
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Great to have same day delivery
June 4, 2015

Great to have same day delivery -- only one suggestion... offer a basket with fruit and chocolate

Date of experience: June 4, 2015
Robert H.
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Ordering was easy
June 4, 2015

Ordering was easy. Now to see how well delivery goes. Delivery was on time. The flowers were ordered for an awards ceremony for a granddaughter, and everything was perfect.

Date of experience: June 4, 2015
Romane C.
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Very easy to use, i offered flowers to my mum living in Miami while I'm studying in France, everything went well!

Date of experience: June 4, 2015
delphine R.
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Glad you do next day delivery
June 4, 2015

Glad you do next day delivery. Looking forward to hearing how it looks.
Did not deliver as promised. Was 2 days late. Got a call 2 days later saying it was not delivered but could they deliver the next day. Very disappointed although flowers looked great.

Date of experience: June 4, 2015
David B.
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Overall it was good
June 4, 2015

Overall it was good.

Date of experience: June 4, 2015
Jodi A.
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Keifers always goes above and beyond
June 4, 2015

Keifers always goes above and beyond. It was wonderful. Thanks

Date of experience: June 4, 2015
Miriam F.
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My sister-in-law was very happy with the flowers.

Date of experience: June 4, 2015
Rosemarie A.
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I thought the size was extremely small for the price. Very disappointed!

Date of experience: June 4, 2015
Joe F.
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Very timely delivery and beautiful flowers
June 4, 2015

Very timely delivery and beautiful flowers.

Date of experience: June 4, 2015
Lisa T.
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I asked the recipient of the flowers to send me a picture and the way the flowers were arranged was not like in the picture. I paid a lot of money for this arrangement and I was very disappointed.

Date of experience: June 4, 2015
lisa R.
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So far so good...
June 4, 2015

So far so good... just ordered though...and it hasn't been delivered yet

I wasn't thrilled with the 14.99 delivery/service charge.

Date of experience: June 4, 2015