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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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phillip m.
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Site is easy to follow and ordering is easy
June 5, 2015

Site is easy to follow and ordering is easy

Date of experience: June 5, 2015
Nitin L.
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Good exp
June 5, 2015

Good exp

Date of experience: June 5, 2015
Brian M.
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Quick delivery
June 5, 2015

Quick delivery

Date of experience: June 5, 2015
Kevin X.
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Great company!
June 5, 2015

Great company!

Date of experience: June 5, 2015
Andrea R.
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Overall good experience
June 5, 2015

Overall good experience

Date of experience: June 5, 2015
Elsa G.
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Disappointed with the flower arrangement
June 5, 2015

Disappointed with the flower arrangement. It looked completely different from the one that I ordered. :(

Date of experience: June 5, 2015
TIEN N.
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So far so good
June 5, 2015

So far so good

Date of experience: June 5, 2015
Liz K.
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I like the variety of styles of bouquets
June 5, 2015

I like the variety of styles of bouquets. The add did state19.99 and did not find any flowers of that price. Although your prices are much lower, the service and handling cost surprised me at checkout. It needs to be at the beginning so that I will know how much more will be added to my total. I had to drop an order because the allotted amount went way over after I got the ok to proceed on. Sorry. Thank you though for the discount. If the flowers ordered turn out like on the web site and on time, I will order from you again.

Date of experience: June 5, 2015
bobby m.
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Thanks
June 5, 2015

Thanks

Date of experience: June 5, 2015
Janet G.
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Somewhat confusing at checkout using PayPal
June 5, 2015

Somewhat confusing at checkout using PayPal. That said, this was a funeral arrangement for a friend who passed away in another state. Family reported that the arrangement was very nice.

Date of experience: June 5, 2015
ABHAA A.
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MY MOM LOVED HER FLOWERS, THANK YOU SO MUCH!
- HOOYAH!

Date of experience: June 5, 2015
Steven U.
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It was fast and easy made my shopping experience very convenient but I ordered the purple vase and received a clear vase also it was not delivered within 4hours like I paid for but overall it still was delivered and the purpose was served

Date of experience: June 5, 2015
Miriel C.
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My only complaint is that I wasn't able to enter a different coupon code I had; the Google one auto entered. It would have been nice to see which code I could have had better savings with.

Date of experience: June 5, 2015
Gloria F.
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While you had amazing selection of flowers, I saw what I wanted immediately.

Date of experience: June 5, 2015
kelly Q.
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I am not at all happy with my order
June 5, 2015

I am not at all happy with my order. I ordered the Rose and Lily Lemonade Bouquet for $44.99, and received 3 Lilies and 4 Roses, in an undersized vase. What in the world are you thinking? In what scenario is this appropriate? NONE. I am considering contacting AMEX to dispute the charges on my order. I am thoroughly disgusted with the service.

Order #*******

Date of experience: June 5, 2015
Ksenya S.
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The order was delivered by 3 pm
June 5, 2015

The order was delivered by 3 pm. There were no issues with my order. Love the fact that there's same day delivery.

Date of experience: June 5, 2015
Donald H.
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I have always had a good experience with ordering.

Date of experience: June 5, 2015
Carol E.
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I think that shipping charges should be stated upfront before time and effort have already been extended. It's a rather heavy fee, but for those who are in a huge hurry and don't have time to restart on another site,one hasn't much choice but to accept it.

Date of experience: June 5, 2015
Edi Q.
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The product wasn't like in picture,but overall it's ok.

Date of experience: June 5, 2015
cindy I.
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Fine
June 5, 2015

Fine

Date of experience: June 5, 2015