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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Joseph A.
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Flowers were received extremely wilted
June 6, 2015

Flowers were received extremely wilted. Placed in water with 2 minutes of receipt with appropriate plant food added. All 100 completely dead within 10 hours. I watched their progress online from time of shipment to receipt and have not complained to your organization because the delivery driver made the delivery late in his day. Rather than attempting to get them out of his hot truck. They all ended up so badly wilted no amount of water or coaxing from us could save them. They were thrown out the next day. If anyone actually reads this, you may consider expanding the flower shops this website works with so this is less likely to happen.

Date of experience: June 6, 2015
Deron B.
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Been a customer for 2 years, ordered about 8 arrangements in that time. This is the second time I have had a problem with an order, but the first time I have been completely unsatisfied & feel that no one was willing to make it right.

Date of experience: June 6, 2015
Martha E.
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The flowers are absolutely beautiful and the card is great! Thank you for such a quick delivery.

Date of experience: June 6, 2015
johnna g.
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Glad i could find something to be delivered same day to my grand daughter who was admitted to hospital.

Date of experience: June 6, 2015
Leslie K.
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When the first arrangement did not arrive as depicted, I contact fromyouflowers and they made everything right. Thank You for your assistance and attention to the matter and I will use and recommend you to others in the future.

Date of experience: June 6, 2015
Jim S.
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Great way to send flowers quick
June 6, 2015

Great way to send flowers quick.

Date of experience: June 6, 2015
Vy T.
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I am happy with the service
June 6, 2015

I am happy with the service

Date of experience: June 6, 2015
Kay P.
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I live in Australia and purchased from you online to deliver to my Aunt who lives in Illinois.
She was very pleased with the quality of the order and it was delivered in the time frame that was promised at time of order. I would definitely order from you again.
Thank you

Date of experience: June 6, 2015
chris N.
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The flowers were the right colors but not the types that I ordered. The arrangement was very small even though paid for the deluxe. Other flowers ordered locally were 2x as big for the same price. I was very disappointed.

Date of experience: June 6, 2015
Roxann A.
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I sent flowers to my nephew to congratulate him for his weding he floowing day. The flowers were good but there was no name tag or card attached to the flowers sent. He did not know who had sent him the flowers. I am sorry that this is my second complain. If I hadnot rung him to speak to him and ask if he had recived the flowers he would not have known they were from me.
I am not complaining i order to receive gift vouchers but to draw your attention to these details that are very important to the clients. Was very disappointed with this incident.

Date of experience: June 6, 2015
Coco V.
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I made a purchase for my mother in law birthday. She was pleased with her flowers. She especially like the assortment of colors and the nice vase. I would purchase again for another occasion.

Date of experience: June 6, 2015
linda W.
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Easy to order
June 6, 2015

Easy to order

Date of experience: June 6, 2015
Lisa P.
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Delivery fee should be disclosed on home page rather than held back until final checkout.

Date of experience: June 6, 2015
Jessie L.
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Really easy to use online
June 6, 2015

Really easy to use online. Lots of variety and great prices. This was my first time shopping with this site. I was quite impressed and will shop here again. The flowers I ordered were beautiful.

Date of experience: June 6, 2015
Kristine R.
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The price was great until I got to the handling charge on top of the delivery fees. I feel like that is how they can advertise low rates because they can be found showing up elsewhere in your total

Date of experience: June 6, 2015
Lucas A.
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Excellent service
June 6, 2015

Excellent service

Date of experience: June 5, 2015
Beth B.
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I got a gift certificate to make up for last time's slightly late delivery. I feel that's a fair trade. :)

Date of experience: June 5, 2015
Marla A.
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The only issue was my message was not exactly correct. There were 2 words duplicated like this like this.

Date of experience: June 5, 2015
bluesfusion U.
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Fast efficient great, now I hope the flowers will be awesome.

Date of experience: June 5, 2015
Mellisa A.
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It was good
June 6, 2015

It was good. Thank you. I will probably use you again.

Date of experience: June 5, 2015