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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Monica B.
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Quick and easy!
June 6, 2015

Quick and easy! I love the option of "guaranteed delivery within the next 4 hrs" for an additional fee.

Everything was great except for the actual flowers. They did not look anything like the picture. I would have paid more for a fuller, more impressive bouqet had I known they were going to look as they did. I felt embarressed because it looked like I spent $20 on them.

Date of experience: June 6, 2015
kathy b.
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Easy site
June 6, 2015

Easy site

Date of experience: June 6, 2015
Sally S.
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Very easy to use site and good prices
June 6, 2015

Very easy to use site and good prices. You don't try to upcharge me or ream me for delivery fees.

Date of experience: June 6, 2015
Rebecca L.
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It would be helpful to be able to select a quantity for the flowers you want to order in case you want to order more than one of the same thing.

Date of experience: June 6, 2015
Eddie S.
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Good looking flowers
June 6, 2015

Good looking flowers

Date of experience: June 6, 2015
Joshua P.
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Ordered the premium arrangement and received what looks like the basic. Small, less than I expected. First time experience and not very happy...

Date of experience: June 6, 2015
Quiana R.
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I believe that you should tell your buyers in advance about the shipping and handling. Waiting until you tell me a "Pre total" and then adding15 almost made me cancel the order.

Date of experience: June 6, 2015
John C.
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Would like to know there is a service charge up front as a first time user. My wife brought the flowers home yesterday and I was shocked at how spares and small the display was, mind you for $69! I will never buy from this vender again. It is a classic bait and switch!

Date of experience: June 6, 2015
Jonathan J.
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Thanks for the reminder!
June 6, 2015

Thanks for the reminder! There was a hiccup with the delivery but the young lady went beyond expectations to make it right. I'm very impressed with the customer service you provide.

Date of experience: June 6, 2015
Gary S.
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From the order I thought I was purchasing, the bouquet was half the size & didn't have the flowers I wanted...the reason I bought it.

Date of experience: June 6, 2015
Michelle T.
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The Flower arrived on time and looked just as pictured.

Date of experience: June 6, 2015
Jordan A.
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The only problem i had was the guarenteed same day delivery. Order was placed at 1 30 pm and i did not recieve the order until the following day after calling twice to check where my order was.

Date of experience: June 6, 2015
Olga R.
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Great delivery response, will use you again! Thank you

Date of experience: June 6, 2015
jeff a.
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Excellent
June 6, 2015

Excellent

Date of experience: June 6, 2015
thomas v.
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Well done
June 6, 2015

Well done.

Date of experience: June 6, 2015
Maria K.
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Very good quality, ordered for a birthday, received many compliments for the present

Date of experience: June 6, 2015
Jason J.
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Good shopping experience but underwhelmed at the quality of the flowers for the price I paid.

Date of experience: June 6, 2015
Elisha W.
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Great job!
June 6, 2015

Great job!

Date of experience: June 6, 2015
Darci J.
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Experience was great!
June 6, 2015

Experience was great!

Date of experience: June 6, 2015
Kumi G.
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Excellent service, easy to use web site
June 6, 2015

Excellent service, easy to use web site. Being able to track progress was wonderful as this was a surprise gift.

Date of experience: June 6, 2015