On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Same day delivery ~~~ Yay!
Great the flowers are all ways Beautiful and great shipping on time.
I am not satisfactory with the paragraph of the message that you printed because it looks different from what I wrote, which is very wired.
Great value...and nice arrangements. My friend in the hospital said that they were 'lovely'. He was sleeping when they were delivered so they were left by the door so as to not disturb him. Way less money than my previous order from proflowers.com.
Easy to order. Large variety of flower arrangements to choose from. Good prices.
My mother-in-law was very happy with her flowers! She said it was a very beautiful arrangement and that the vase was very beautiful!
I wanted to give this company a ZERO STAR RATING.
I'm talking about integrity here.
DO NOT PUT ON YOUR WEBSITE YOUR POLICY IS DELIVERING THE FLOWERS WITHIN THE TIME YOUR OWN WEBSITE ALLOTED.
I put in the order at 11am this morning (June 6), it is 7:00 PM with no delivery in sight!
Oh, the customer service rep said that the florist sent the truck on the way to the location of the delivery... 6 HOURS AFTER THE ORDER WAS MADE.
Plus, they are going to tell me that I cannot contact the third party florist MYSELF because of their "confidential policy"... BULLCRAP!
There is no integrity here, none. You reap what you sow.
SATISFY
This is the third time I used fromyouflowers and I am extremely satisfied with each product I order
I paid extra for delivery before noon and the item arrived after 3pm. I am very disappointed by it. Otherwise, it was an okay experience for a rush deed.
I am usually not the one to complain, but I have had way too many issues with your company. One, this is the SECOND time when I pay for the delivery to be made BEFORE NOON, and the flowers are delivered way past that time. Second, the flowers arrangement is very different from the one shown. I do understand that different flowers are in bloom at different times of the year, but that should then be reflected on your website. The least you could do while making the ordered arrangement is to follow the COLOR palette of the flowers.
I do not like to give bad reviews, but this experience has really gotten to me. Flowers and gifts should be making people happy, not angry or unsatisfied.
Kseniya.
I was a bit shocked at the very high handling fee.
Company should have gps I work all night was sleepin didn't hear phone ring to give dir to house
This is the third time I have ordered from this company. All three times the writing on the greeting cards have been difficult to read. May I suggest typing out and printing the greeting card, or putting more effort into writing legibly. I don't mean to sound rude, but it's just disappointing when the recipient of the flowers has to call to confirm it was from you because they cannot read the message and name on the card, especially when the flowers were meant to be an unexpected surprise. Other than that, I was told the flowers were beautiful, so thank you.
Now just gotta see the recipient response...
I believe the price of the flowers is good and the ease of ordering from the website is really easy. The only issue I have is the price for shipping. The shipping cost along with the handling cost is almost as much as the flowers cost which makes this online florist not quite as good a deal as they appear in their advertisements.
Good b
Very happy with my whole order! Mom and dad said the chocolates were very good! Yay!
No Comment
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members