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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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I had paid for a 'before noon' delivery for a fruit and plant basket. Delivery was to be on a Sunday when most florists are not open. I was called Sunday morning to let me know they could not fill the exact order due to the plant shown in the picture not being available until Monday. My priority was a Sunday delivery and asked them to fill the order with another plant that was available. My sister-in-law called from Pennsylvania a couple hours later to say thanks for the lovely basket. I am in California and was very pleased by the professional way that the issue was handled by fromyouflowers.com and the local florist. I will definitely use them for all my future floral deliveries.
It was a quick and easy experience. I loved every bit of it and if my girlfriend loves it tomorrow for her birthday i will forever use this floral service. Thank you so much
JUST GREAT EASY
Consistently a beautiful arrangement at a competitive price delivered when promised.
I am satisfied with the shopping experience, but the item ordered was a gift, so I did not personally receive it. My daughter confirmed that it arrived on schedule on Sunday, June 7, and she thought they were very nice. I only saw a small photo on her iPhone, and it looked quite different from the selection I picked out online, but nice enough--she liked them.
(NOTE: changed the display name below as I prefer to remain anonymous if my comments are published. Please do not use my full name in any public reviews. Thank you.
Flowers were delivered to the location at 4:20pm but recipient had to ask staff to search for them. She received them at 8:30pm. That was a concern. If I hadn't called to ask she may have waited much longer.
I thought the total cost would be27.99, and when the last screen appeared, there was a shipping/handling fee. This should be stated at the beginning of the ordering process. Also, I thought the flowers would be delivered the day ordered as the "same day" delivery indicated. The question came up for delivery dates and that was for the next day. This wasn't a "big deal" but I had hoped to have the bouquet delivered on the same day ordered.
Great service
Will buy from site again! Unfortunately late delivery even with fast shipping but overall great looking flowers! And great customer service representative.
My daughter loved the balloons and candy. The price was great and the product exceeded my expectations! Highly recommend to family and friends.
They looked horrible and looked nothing like what I ordered, nothing! Even worse was that Iit was a gift on a very special occasion.
I browsed the prices and then was surprisingly hit was a15 "processing" fee on the final check-out page!
Pleasant shopping experience.
Everything went well. It was sent to a relative I assume it was as lovely as expected.
My overall experience was a 10. Customer service contacted me because an Item I ordered was not allowed in this particular hospital, latex ballons, so they asked if it was ok to substitute & very pleasant people in customer service and their products are high quality. I will shop with them again.
The shopping experience is very easy online. The products however were not the quality I thought they would be for the price. I will not shop with you all again. The pictures are deceptive.
Quick and easy ordering! Arrange was nice, but smaller than I expected for the price.
X
When looking on line at the picture and hearing from the recipient how many roses were in the bouquet I'm disappointed. She said there were only six roses, the picture showed a lot more!
Dont know yet. I will after the service is complete
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members