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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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kat b.
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Good
June 11, 2015

Good

Date of experience: June 11, 2015
Natalie W.
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Haven't had them delivered yet so I can't rate on them. Or I can't track them to see if they were even delivered.

Date of experience: June 11, 2015
LaVerne J.
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Very nice
June 11, 2015

Very nice. Looked like picture.o

Date of experience: June 11, 2015
Debbi F.
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I am not very good at online shopping
June 11, 2015

I am not very good at online shopping. This was a pretty easy process.

Date of experience: June 11, 2015
Lee Q.
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I ordered the flowers for a friend so I did not see the final product.

Date of experience: June 11, 2015
Rick Q.
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The arrangement was received on time and the recipient was very pleased. Can't ask for more than that!

Date of experience: June 11, 2015
Dawn W.
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Shopping experience was easy
June 11, 2015

Shopping experience was easy. Came to your site based on reviews. Hard to rate questions #2 and #3 before knowing my flowers were delivered and of good quality, so I only gave you 4 stars on those two questions.

My flower order was sent to another state to the funeral home for the viewing of my cousin. After confirming with another cousin that the flowers were delivered and being advised they are beautiful, I have changed all my ratings to 5 stars. Should the need arise to order flowers online in the future, I will definitely come back to your site!

Date of experience: June 11, 2015
Donna R.
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So far so good, I'll be happy to see that the arrangement will be as shown. I do not like a clear vase with the stems visible.

Date of experience: June 11, 2015
Michelle O.
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Experience was quick & easy...
June 11, 2015

Experience was quick & easy...really love the variety that was offered. When I called Customer Service, the phone was immediately picked up by a wonderful person named Christopher who was easily one of the most polite & professional people I've EVER come in contact with. I've worked in management in the Service industry and was completely blown away by the level of service I received from him! I can only pray that he receives the accolades he so richly deserves! Thank you for everything!

Date of experience: June 11, 2015
Janice T.
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I wasteful happy with the arrangement
June 11, 2015

I wasteful happy with the arrangement. Thank you

Date of experience: June 10, 2015
Brandy G.
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The flowers didn't look at all what i expected them to look like. Very disappointed.

Date of experience: June 10, 2015
Kathy L.
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More than satisfied with this order
June 11, 2015

More than satisfied with this order. Absolutely got what I paid for. Thank you so much for such a beautiful arrangement. I will highly recommend you and I will definitely use you again. Thank you again.

Date of experience: June 10, 2015
Maryann D.
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Quick service, just as promised
June 11, 2015

Quick service, just as promised.

Date of experience: June 10, 2015
Rosemarie S.
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Easy and great selection and very accommodating. Excellent!

Date of experience: June 10, 2015
Roxanne A.
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This was the perfect choice for a sympathy arrangement. The recipient really appreciated it. It exceeded my expectations ie the arrangement looked even better in my person than in the pic shown on site.

Date of experience: June 10, 2015
Ali W.
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The flowers I picked came in a little whisky barrel type vase. The flowers I got had a different vase. I picked them for the vase it came in. They were in memory of my grandma and she always had those planters.I was disappointed.

Date of experience: June 10, 2015
Ron R.
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I would have done 5 star if I hadn't had to wait until the order was final to see that this cost me60, not39.
If that had been upfront I still would have ordered. I just wouldn't have felt deceived.
I got an email that they were delivered at 2:37 but my wife said that it had to have been after 5:00

Date of experience: June 10, 2015
Matt A.
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Easy to order online!
June 11, 2015

Easy to order online! Very efficient!

Date of experience: June 10, 2015
cara T.
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I am anxious to see the flowers tomorrow, so far this has been a breeze! Thank you.
I went to the funeral home tonight and honestly the arrangement was not nearly as large as I thought it would be.

Date of experience: June 10, 2015
Texas
1 review
1 helpful vote
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I ordered flowers online to send to the funeral service of my only brother. I ordered early enough for same day delivery and paid extra for the same day service. When I got to the visitation at the funeral home that night I looked for the flowers I had ordered but they weren't there. I called FlowersFromYou customer service and was told they were sorry, etc. They offered a $20 gift certificate which I said I didn't care about... just please get the flowers delivered before the 2:30 PM funeral the following day. I was assured they would. Lo and behold, no flowers were delivered the next day either. No flowers for my brother's funeral! When I got home after my brother's funeral I saw an email from this clown-company apologizing that they didn't have a florist who could deliver that day but they would deliver to the family residence the next day (two days after their guaranteed "same day delivery". Funeral over! No thanks! I am disgusted with this horrible excuse for a floral company. They can never erase the pain and embarrassment they caused me and my family. I hope they go out of business. Avoid them or prepare to be disappointed!

Date of experience: June 10, 2015