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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Kelly T.
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The delivery person left it with a neighbor buisness. I was extremely upset that they did that. If i wanted the neighbor buisness to get the flowers i would have put their address on instead. Or maybe next time ill have the neighbor buisness buy flowers for me and save me on delivery costs.
It took away the excitement of getting flowers. Instead she picked it up from a neighbor buisness that they dont get along with. Completely awkward! Customer service sent us a gift card. So i guess we might try again.

Date of experience: June 10, 2015
helen a.
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I'll know more if they are delivered promptly
June 11, 2015

I'll know more if they are delivered promptly

Date of experience: June 10, 2015
Dennis B.
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The arrangement was beautiful
June 11, 2015

The arrangement was beautiful. However the delivery person left them on the front step in 91 degree heat. Several of the roses were starting to droop and lost a few pedals. I found them when I visited the person receiving them. She was home all day. She did not sign for or know of them. Other than that I was pleased.

Date of experience: June 10, 2015
Sandra P.
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Quick, easy, beautiful arrangements
June 11, 2015

Quick, easy, beautiful arrangements. I will surely order in the future when the occasion presents itself!

Date of experience: June 10, 2015
kristi L.
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Fast
June 11, 2015

Fast. But it would have been nice if I saw what was actually sent.

Date of experience: June 10, 2015
Kennedy G.
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Was deliver according to what was paid for
June 11, 2015

Was deliver according to what was paid for.

Date of experience: June 10, 2015
Kimberly K.
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I always get delivered, the best quality flowers, when I request them to be delivered! Loce fromyouflowers!

Date of experience: June 10, 2015
Wi V.
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Good website
June 10, 2015

Good website. Great service. Excellent price.

Date of experience: June 10, 2015
Vance V.
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Would love to see an expected delivery time, or get updated once and expected delivery time is set. Also an update when delivery is complete so i can call my beloved.

Date of experience: June 10, 2015
Nick Q.
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...
June 10, 2015

Date of experience: June 10, 2015
Robert G.
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Unfortunately not a flowers problem just a communication issue. But because the flowers were shipped direct from grower in a box, for a building delivery UPS delivers to the shipping dock at back (large company) but they were expected at front in reception, where flowers are normally received. This was a bit of a hiccup but the excellent trace and receipt signature information provided the solution.

Date of experience: June 10, 2015
Roy R.
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Did not receive by noon as advertised
June 10, 2015

Did not receive by noon as advertised. The delivery was almost missed as she was discharged as the flowers arrived.

Date of experience: June 10, 2015
Denise M.
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First time ordering online
June 10, 2015

First time ordering online. The flowers were beautiful.
Nice job!

Date of experience: June 10, 2015
dan w.
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It was fast and easy...
June 10, 2015

It was fast and easy...

Date of experience: June 10, 2015
Virginia B.
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Very satisfied with your service
June 10, 2015

Very satisfied with your service.

Date of experience: June 10, 2015
Laura B.
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This site was very easy to use and understand!

Date of experience: June 10, 2015
Elise B.
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The delivered arrangement looked distinctly different from the picture. One day later, the flowers are already wilting.

Date of experience: June 10, 2015
Andrew D.
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Very easy and guided instructions
June 10, 2015

Very easy and guided instructions

Date of experience: June 10, 2015
Twain W.
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I would like an area to give special delivery info. Ie: single wide mobile home behind main house.

Date of experience: June 10, 2015
Diane M.
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Would be helpful to see what delivery charge is before ordering. Very easy to order.

Date of experience: June 10, 2015