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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Namcy U.
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The flowers were intended to brighten my parents day & it was a success!
Not exactly as pictured but the substitution was perfection.
I will use this service again.

Thank you!

Date of experience: April 19, 2020
Jennifer C.
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The only negative thing I have to say is they changed the delivery date and did not notify me.

Date of experience: April 19, 2020
Lejla J.
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Thank you!
April 19, 2020

Thank you! The flowers were delivered the same day!

Date of experience: April 19, 2020
Martha H.
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Easy to place order
April 19, 2020

Easy to place order. Beautiful arrangements.

Date of experience: April 19, 2020
Roseanne I.
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I have always been very pleased with my orders from you!

Date of experience: April 19, 2020
Marilyn H.
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I have used your services several times before and I love the Zen Garden especially.

Date of experience: April 19, 2020
Andre H.
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Everything went well
April 19, 2020

Everything went well

Date of experience: April 19, 2020
Lacie B.
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The flowers arrived same day
April 19, 2020

The flowers arrived same day. Great speedy service!

Date of experience: April 19, 2020
Anne D.
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Needed better info on delivery time
April 19, 2020

Needed better info on delivery time. Wanted to be able to tell the recipient when they needed to be home to receive it. I contacted the online chat but they only told me how late it might be delivered when I asked how to contact the local florist.

Date of experience: April 19, 2020
Molly O.
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The florist didn't have all the purple flowers for my order but replaced them with red roses which made the flowers much more expensive looking than what I paid. My grandma loved it so much

Date of experience: April 19, 2020
Fredericka H.
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I have had numerous occasions to use this service and have not yet been disappointed

Date of experience: April 19, 2020
Sue J.
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Flowers were beautiful
April 19, 2020

Flowers were beautiful. Our Grandaughter loved them!

Date of experience: April 19, 2020
Paul D.
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I am totally disappointed with my order
April 19, 2020

I am totally disappointed with my order. I did not receive the bouquet I ordered. I don't think what I paid was worth what I received. I spoke to a representative yesterday and was given a 30% discount off the price and I'm not happy with that either. I will never use your service again and will surely not recommend your site to anyone else. This was my wife's 50th birthday and I received a dismal bunch of flowers.

Date of experience: April 19, 2020
Joshua K.
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Easy peasy!
April 19, 2020

Easy peasy! However I am not complaining but they delivered the flowers a day early. Now if I needed them for a particular day this would have upset me. But all around good company.

Date of experience: April 19, 2020
Janice P.
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Frankly--in my opinion, a little pricey for the zip code I choose (should indicate that before I start my order).

The flowers were not at all what I ordered. The main color I wanted was blue--I got pink. I got my three balloons. (All the same color despite what I ordered--multi-colored). So...these concerns in combination with the price means my experience was disappointing.

I read your substitution policy-but this seems excessive.
I chalk it up to strange times! Move on. Best of luck to all!

Date of experience: April 19, 2020
Carla M.
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Good
April 19, 2020

Good

Date of experience: April 19, 2020
Jenn F.
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Next time would like a tracking number from the vendor. I did not get once since i paid with amazon pay.

Date of experience: April 19, 2020
Rebecca W.
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Very disappointed in the flowers
April 19, 2020

Very disappointed in the flowers. I wanted my brothers family to have a living arrangement that would last for them to be able to reflect and remember their loved one. They ended up getting flowers that will perish. There was no discounted price for the different one that was sent.

Date of experience: April 19, 2020
William M.
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Was surprised elivery person did not wait
April 19, 2020

Was surprised elivery person did not wait. For a tip

Date of experience: April 19, 2020
Jennifer P.
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This bouquet was for a friend whose mother passed from CVID-19. So it was especially important that the bouquet be beautiful. According to the recipient...it was. I thank you for that.

Date of experience: April 19, 2020