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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Eugene Y.
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It is fast and easy to use
June 18, 2015

It is fast and easy to use

Date of experience: June 18, 2015
tony r.
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Was told the flowers were really pretty
June 18, 2015

Was told the flowers were really pretty.

Date of experience: June 18, 2015
Bickmeyer D.
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GREAT!
June 18, 2015

GREAT! EASY!

Date of experience: June 18, 2015
John K.
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Good overall experience
June 18, 2015

Good overall experience

Date of experience: June 18, 2015
andrea c.
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Excelent!
June 18, 2015

Excelent!
I love your flowers

Date of experience: June 18, 2015
Marc R.
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Order was received timely and looked great
June 18, 2015

Order was received timely and looked great

Date of experience: June 18, 2015
Jennifer S.
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$15 "service/handling" charge at the end...
June 18, 2015

$15 "service/handling" charge at the end...a little sneaky. Overall, though, a good experience.

Date of experience: June 18, 2015
Jess P.
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Customer Service has been very helpful!
June 18, 2015

Customer Service has been very helpful! This was the first time ordering and I was worried my delivery wouldn't be received on time since order was placed one day before the occasion. At noon the next day my order hadn't been delivered. I emailed customer service and they explained the local florist had not confirmed they rec'd my order. They continued to assure me my arrangement would be delivered and they even refunded me my expedited fee due to the miscommunication on their behalf. I was still worried my order wouldn't be rec'd since this was for my mother on her Birthday and I was a little frantic. I emailed customer service again and asked the time span and estimated delivery time. Customer Service was quick to reply and explained their delivery time is 8-5pm (which was good since my order was being to sent to my mothers workplace and her shift was 8-5pm). After their QUICK response I was relieved my order was delivered at 2:30pm to the designated destination and my mother was thrilled and surprised! Thank you for all your hard work Brittney S. And all the staff at From You Flowers Customer Service. You put my nerves at ease knowing my order was shipped in just enough time for my mother to enjoy her Birthday flowers! She loved her arrangement!- Amber- Sevierville, TN

Date of experience: June 18, 2015
Jaci R.
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Awesome!
June 18, 2015

Awesome!

Date of experience: June 18, 2015
jeri R.
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Very easy
June 18, 2015

Very easy

Date of experience: June 18, 2015
Claudio L.
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This was allot easier than I had expected
June 18, 2015

This was allot easier than I had expected.

Date of experience: June 18, 2015
Rachel D.
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Easy to get around site
June 18, 2015

Easy to get around site

Date of experience: June 18, 2015
Jonathan C.
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Quick and easy!
June 18, 2015

Quick and easy!

Date of experience: June 18, 2015
Mafer R.
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Smooth transaction and I will definetly use their services again if needed. Thank!

Date of experience: June 18, 2015
jonathan D.
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First time buyer, great experience
June 18, 2015

First time buyer, great experience. I added custom delivery instructions over the phone after I ordered online and everything worked great. The balloon was a little expensive. 3$? :)

Date of experience: June 18, 2015
jonta l.
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My granny love it and that's all that matter!
June 18, 2015

My granny love it and that's all that matter!

Date of experience: June 18, 2015
Angel K.
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If it makes it time I will shop here all the time. The flowers arrangement was very small. Not worth what I paid for it.

Date of experience: June 18, 2015
Susan P.
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Easy order
June 18, 2015

Easy order. The order arrived on time and looked very nice.

Date of experience: June 18, 2015
Taurus C.
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Thank you for the last minute life saver!
June 18, 2015

Thank you for the last minute life saver!

Date of experience: June 18, 2015
Shanekia C.
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Awesome sauce
June 18, 2015

Awesome sauce

Date of experience: June 18, 2015