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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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Michele T.
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Thanks
July 3, 2015

Thanks

Date of experience: July 3, 2015
Joyce S.
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I felt the basket should of been bigger since I paid for the larger bouquet.

Date of experience: July 3, 2015
AKennedy Z.
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Very easy to find the perfect flowers to send a friend not feeling well.

Date of experience: July 3, 2015
Nancy E.
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Great prices, beautiful flowers
July 3, 2015

Great prices, beautiful flowers.

Date of experience: July 3, 2015
Debbie H.
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I ordered a Same Day Delivery Floral arrangement. It arrived on time and the arrangement looked very much like the one on the website.
My friend was surprised and loved the arrangement.
I would definitely do business with From You Flowers again.

Date of experience: July 2, 2015
Jessica W.
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The floweres were beautiful
July 3, 2015

The floweres were beautiful.

Date of experience: July 2, 2015
Sara U.
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The standing flower was so beautiful
July 3, 2015

The standing flower was so beautiful. More beautiful in person. Breath taking.

Date of experience: July 2, 2015
Wendy I.
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This is my site of choice for gifts and flowers. I am able to order last minute if needed and trust that my order will be delivered on time and is good quality.

A strange thing: I ordered sympathy flowers yesterday, asking for and paying for same day delivery. I received an email yesterday saying they flowers had been delivered. I received a call this afternoon saying that my order could not be delivered TODAY because there was no one at home. I was told that the driver tried twice to deliver and was not comfortable leaving the flowers unattended at this apartment. As the shop where the flowers came from is closed until Monday, I had to agree to allow them to send out a new fresh bouquet on Monday. I received a message from the recipient of the flowers thanking me, so clearly she received them! I am a bit confused by this mix up. I will call back tomorrow nd make sure that they do not attempt to send more flowers on Monday. It all seems to have worked out just fine, but perhaps you want to check into how so much confusion occurred. Thank you!

Date of experience: July 2, 2015
Sue J.
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Thank you for the selection and the ease of ordering.

Date of experience: July 2, 2015
tracy T.
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Very nice arrangements to choose from and great prices. My daughter loved the flowers they were beautiful.

Date of experience: July 2, 2015
Nor R.
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I was thrilled to find a florist who would deliver the same day for a small service charge. The flower arrangement I chose from the website was full of flowers. I upgraded to the middle package. The arrangement that arrived for my daughter-in-law was pretty sparce. She had texted me a photo of it. I loved your delivery but the quantity sure was lacking.
Noreen

Date of experience: July 2, 2015
Patty W.
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I received a call immediately to tell me that my order would not be delivered on the requested date but I received an upgrade an a discount on my next order. I sincerely appreciated the update and the customer service gesture. Many companies would have just let my order be delayed without contacting me and/or giving me the additional benefits. Wonderful customer service! Plus, my order was for a funeral and I was very impressed when I saw it! THANK YOU!

Date of experience: July 2, 2015
Gwen W.
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The driver making the delivery had a hard time getting to the delivery location because of a road closure. He called several times. He didn't give up and got my flowers to my sister! Thank you! Thank you! You made her day! (and mine!). She said the flowers are beautiful!

Date of experience: July 2, 2015
Chris H.
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I couldn't tell what the difference was between regular or deluxe, so the site encouraged spending money for unknown reasons. Otherwise, purchase was smooth.

Date of experience: July 2, 2015
Steve G.
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Ordering seemed easy
July 3, 2015

Ordering seemed easy. Delivery was on time. Unfortunately, although I ordered the largest version of the bouquet with promises of it being a fuller more dense bouquet, the end result was a bit disappointing and seemed to match the mid-size version advertised. I may try another vendor next time.

Date of experience: July 2, 2015
Marsha A.
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Prices were good!
July 3, 2015

Prices were good!

Date of experience: July 2, 2015
Nestor O.
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Handling is too expensive...
July 3, 2015

Handling is too expensive... as much as the flowers cost almost.
The flowers were delivered late in the afternoon. Flowers looked old and pedals were falling off with no food for them. Very disappointed would not recommend to anyone.

Date of experience: July 2, 2015
Karol D.
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Good so far
July 3, 2015

Good so far. Have had a couple of mishaps on orders so we shall see.

Date of experience: July 2, 2015
Gordon F.
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Its very frustrating to see a14,99 service charge on the last screen. After I've made my order, put in all the information, THEN you inform me of an extra fee. Very dissatisfied and I will not shop here again.

Date of experience: July 2, 2015
Carole H.
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I am thrilled not to have paid the service and handling charges! Thank you:0

Date of experience: July 2, 2015