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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Misleading price from what was advertised and the unexpected high service fee ($14+) added at the very end.
As a first time customer, I was somewhat concerned about the price I paid versus the quality of flowers that would actually be delivered. I felt that the handling/service fee was excessive. I voiced my concern and was contacted by a representative who explained that "Our service charge is standard on all orders, and covers the cost of any extra delivery fees, processing of the order, locating florists in the area requested or shipping it directly from our preferred grower, and to ensure your complete satisfaction." After being sent a photo of the arrangement by the receiver, I was pleasantly surprised and felt better about the fee. The florist was reputable in the area and the arrangement was lovely.
The flowers were great my wife love them
Good service, lovely people, pretty flowers.
Shopping was easy, prices are good. But the proof will be the delivery and quality, which I'm sure we will see on facetime.
Worst flowers ever, I'm embarrassed I signed my name on the card
I was completely satisfied!
Overall good experience.the delivery was made late in the day,however mom did receive her flowers on her birthday and she was very happy
Nice, creative products and very easy to order.
I was very pleased with the flowers and delivery time. Thank you!
Grandma called to say how thrilled she was with the flowers they received.
So far so good, a picture of the final product will clinch my decision...
Received a pic from daughter, order just like picture, nice work!
Trying to find some birthday flowers for my wife, to be sent to her workplace to make all her girlfriends a little bit jealous...
It was easy to find what I wanted and easy to pay
My order was delayed twice but it worked out fine because of the outstanding follow-through and customer service From You Flowers gave me. I have had horrible experiences ordering flowers online but this was NOT one of them because of the integrity the business showed. It was refreshing to see and experience and they have made me a customer for life! Not only did they go above and beyond by upgrading my arrangement and sending me a $10 gift card, but they also sent a letter of apology with the flowers. My sick friend and her family raved and sent me pictures of how beautiful the arrangement was to top it all off. I can't say enough nice things about the company and this was the first of many times I will utilize them!
Great! Would recommend for sure!
I've never ordered flowers online -this was my first time and I was even more surprised to find out that they were being shipped to their destination via UPS. I thought that my order would be placed with a local florist (within the area of delivery- like within the same town and state). What I got was not exactly what I had expected. The picture online looked much nicer. I'll do more thorough research next time for sure.
The first arrangement of flowers that was delivered was very disappointing. I discussed this with customer service and they handled it very well. They sent out a replacement flower arrangement, that we received the next day. These were much better. Actually looked like the picture on the web site. We were also given a $15 off discount for our next order. Thanks!
So nice flowers on the second try on the day after I hoped to give them. But, very nice customer service response.
Brian.
The flowers was stunning but the timing totally out it was delivered after the time that was promised he left work by then so they were late he received it today. He then knew about it so no real surprise. The ladies who assited me offered vouchers ect. That wasnt the point the product was stunning but delivery service sucked i will not use your company again cse time management is important i do understand the unforeseen that may happen. Im from cape town and wanted to do something special for my partner. Thats all
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members