On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
They delivered same day very fast and the picture I got from the person they were sent to showed beautiful flowers.
Easy to use site. Delivered as promised.
Na
After a slight delivery delay which the company notified me off and even upgraded the flowers for free. The flowers were delivered. If I'm honest I was a little disappointed in the boquet it was smaller than the picture looked and they don't seem to be lasting very well.
Would I use the company again. Probably but with some reservations
Pricey shipping.
Nice arrangements for a good price and easy website to order from.
My flowers came wilted. For the price this was not worth it.
My order was delivered in a timely manner, and looked exactly like the picture on the website, I was pleased with that. The service fees were higher than I expected, and made my order a little more expensive than planned, but overall I am happy with my experience and will use this website again!
Normally the experience is good. My problem is that i pay for the before noon delivery but that does not always happen...I paid for the pre noon delivery and again it did not show up til 4. Will not use them again
The recipient loved the arrangement.
Excellent flowers and service
Easy
I ordered some flowers to send to a friend same day as she had lost her boyfriend. Fromyouflowers was unable to find a florist to deliver that day so they contacted me via phone and email immediately letting me know and offering to upgrade the arrangement the next day. The following day, someone called me letting me know the flowers were upgraded and that they would be delivered in a timely manner. The ended up sending two huge vases of flowers. Good customer service is something I am always looking for and fromyouflowers.com has A++ service. I will definitely use them in the future.
Someone called and said they could not make what I ordered and would substitute a wooden cross in place of the river cane one. I was okay with that, but when I saw it, I wasn't impressed at all. The flowers were very pretty, but the wooden cross was kind of ugly. Size and delivery time were good.
The website is easy to use. Is there a way to indicate the time of delivery?
For this order, the recipient is disabled and not able to be assisted. Please call before so she will be able to receive the flowers. Thank you so much
I sent this as a first time customer, taking a risk with a company that I knew very little about other than satisfaction comments and a check on the BBB website. I found out my brother was visiting in Indiana, and his wife wasn't going to be home at the delivery time expected, so I called customer service, who said they could recommend a time for delivery. Thus, the package arrived right after it got to their apartment, so there was no melting, wilting, or theft of this product. I am overly joyous that it arrived in mint condition, and will shop here again in the future. The ONE thing I didn't like was paying forty dollars for just candy and a basket. I am fine with the shipping and handling cost, but it's just a minor issue. He's a guy, so I'm pretty sure he'd probably just dump the flowers anyway. Thank you for your excellent customer service, your quick reaction time to resolve issues, and getting the product delivered in a timely and efficient manner.
I feel that the inability to fulfill the order the same day was a retaliatory action taken for my poor review of the pricing policies. My comments were directed toward the fact that many online floral sites offer 4 hour same day delivery, at a fair rate, or with free delivery, in addition to the fact that the discount was only applies to the flower a and not additional merchandise. Luckily I write for the Tribune from time to time so I am able to follow through in greater detail at a later date. However I can assure you that when the order is delivered, if the recipient is made to feel at all uncomfortable or disrespected, we will have an entirely different issue on our hands. Good day.
Misleading price from what was advertised and the unexpected high service fee ($14+) added at the very end.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members