On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
VERY EFFICIENT TO HELP WITH MY PURCHASING THE ARRANGEMENTS WERE VERY NICE BUT LESS THAN OUTSTANDING.
My order was delayed a day and it delivered next day in afternoon, when customer service told me it will deliver in the morning.
I didn't even like the flower selections.
Extremely disappointed with the product that was delivered. I purchased flowers with a baby blue building block vase with 3 balloons. What I got was a plain clear vase with 1 balloon.
Read the fine print everyone. Evidently it says that if vendor doesn't have a particular vase, you may receive whatever they have.
Biggest waste of $97!
The bouquet I received was totally different from what I ordered. The florist asked to substitute a couple flowers and when I received them, everything was replaced and not one flower was what I originally ordered in my bouquet. Needlessto say I was not happy. What I got was not worth what I paid for.
$14.99 service and handling is absurd.
I had paid extra to have the flowers arrive before noon, with the worry that the recipient would leave before the flowers arrived. The flowers did not come until after 1:00. Customer service was very helpful in identifying the status of the delivery, but I was disappointed by the delay. Also, the arrangement of the flowers was not as distributed and well presented as was demonstrated on the website.
I placed an order at 9:00 am and paid for the expedited delivery (within 4hrs). Flowers never showed. Sent an email asking for clarification as to why the flowers had not been delivered. They immediately called me. Told me the florist had ran out of that type of arrangement and would be able to send them in the morning. They refunded me for the expedited shipping and 10%. The next day at 1:00 pm they call and said that they couldn't produce the specific arrangement I had ordered. They would need to substitute for something different. On top of all of this, she then tells me that they do not have the balloons I ordered as well. In total, Customer Service refunded me for; expedited shipping, 40% (original 10%, and an additional 30%), $20 voucher (which I will never use) and a medium box of chocolates. I will NEVER do business with the site again.
Please get them there before 12:00 pm tomorrow 7/9/15
The colors were different. But all around was a beautiful arrangement..
Flowers didn't look the best. Not like the picture at all.
MY MOM LOVED THEM
Thank you for having the best selection and the best prices available
Painless...
Really appreciate the military discount!
Price and delivery were great. I would have liked to receive a receipt of some sort after I placed the order. My fault for not printing out as soon as I checked out, but every other service I have used online, right away send an e-mail confirmation. Once I paid, until this survery e-mail, I had not idea of the details on the order I had placed.
Thank you for delivering as promised! :)
I didn't get to see the flowers, but the teddy bear was very nice! They loved it!
So many selections to choose from. Will see what it looks like once its delivered.
Easy ordering process, fast delivery and lovely arrangement. Will definitely use FromYouFlowers again!
Quick and easy
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members