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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Good. Do not order flowers often. This was easy.
Great price
Delivered on time
Beautiful Flowers
I don't understand why the15 fee for service/handling. That should be disclosed before the final cart or included in the cost of the flowers. Next time I will shop local instead of an online place. Also, I selected Best Wishes Bouquet with Birthday Balloon. The flowers were nice, but the balloon was not a birthday one. It said "Thinking of You". The recipient was confused and thought it was a sympathy for turning 30.
It was good, but expensive.
The flower delivery got messed up because when I was filling out the order form, I didn't realize it was asking for the person's name I was sending it to. When they went to deliver the flowers, they couldn't find a patient with my name there and it created confusion. I wish they would have called me and we could have straightened it out right away. However, I contacted customer service through email and they were fantastic.
THE SERVICE AND HANDLING CHARGES WERE UNEXPECTED AND A BIT HIGH IN MY OPINION.
Cards didnt have accurate information.
Snuck in the service fee at the end there. But it is a clever sales tactic, make them go through all the shipping/billing effort then show them its20 more so they say screw it! Ha! Just wanted to make sure it gets there today please thanks!
Exceeded all our expectations! Fantastic value thank you!
Great selection and discount. Thank you
Was delivered promtly
I calledto get assistance with questions about delivery and the young lady was very helpful and polite
Very helpful, wanted to order from UK to New York and got excellent service over e-mail.
The flowers were for my daughter and her husband on their wedding day (just a quiet 'legal' procedure with the real ceremony taking place in the UK later this year) and they absolutely loved them!
Wish there wasn't so many surcharges
After contacting customer service, resolution was really quick - I was answered in a speedy manner, and less than 24 hours later, the flowers were delivered. This is the first time I've used this site, and will probably use again - hopefully my next order will not have any complications! Thank you so much.
Great
My experience was easy. Site was user-friendly. As long as my delivery is received as scheduled, I will be very satisfied. Now that my order has been delivered, it was four hours late when I paid additional for it to be delivered by noon.
Ease of ordering and good selection.The ordering experience was easy and there were many options such as adding a balloon, stuffed animal and so on. Was needing something to send at last moment for granddaughter's birthday and your site fit the bill. Overall a great experience, due to my granddaughter being happy.
I paid extra fees a day before hoping to get a guarantee delivery before 12pm today while it has been late for almost 3hrs. It was supposed to be a surprise for my friend's birthday and I required to send flowers to her office location. I am pretty worried whether my friend could receive this gift during BUSINESS HOURS today as I was told that your company failed to get responses from florist and no delivery status updated util I got a message from my friend at 2:50 pm.
Anyway, I will contact customer services getting my guarantee fees refunding. Very disappointed about CNBC's rating!
The communication was wonderful and when it was delivered, it looks just like photo online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members