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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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I wish shipping was cheaper
I was very very disappointed with my purchase. I paid for a premium rock garden with plants and at best it was worth $35. These were for my best friend who had lost her mother. Not a happy camper!
Easy and a great price! Delivered early the next day.
Moo
Excellent Quality and Service!
Reliable and fast service!
Delivery charge was expensive. Although I ordered it the same day at 10 am, I really wished it came arrived earlier and not at 4 pm. Also the cost of the arrangement was at least twice what you would have paid in the store. But I guess you pay for the convenience. The arrangement and flowers were really nice and perfectly bloomed. The recipient was happy so that is what matters. The site was easy to use and I am a satisfied customer. I will be using this company again.
My flowers were not delivered despite receiving an email stating that they had been. The following day from you flowers promised to send out an "upgraded" bouquet but when it came it was barely the bouquet that I had ordered let alone an upgrade. When I emailed them my dissatisfaction and said I would no longer use their site they sent me a $20 coupon. That doesn't make it right. I will not use them in the future, even with the coupon.
Nice experience...beautiful choices
Not as many flowers as advertised
Great all around
Small flower arrangement for the price!
Have ordered from you many times and happy with results.
Thanks for making the process easy and simple.
N/a
Absolutely ridiculous customer service. My mother's dog passed away yesterday, and we ordered a flowering plant to be delivered to her before noon today to try and bring some brightness after a hard day. My husband was on a business trip, but agreed to order the plant for me so that I didn't have to deal with it. We paid the extra fee to have it delivered before noon. At 11:45 today, they called us to tell us the florist didn't have that plant, or any other flowering plant, but that they might could send a green plant or have something delivered Tuesday. Needless to say we canceled the order. After a great deal further research, we were unable to find anyone able to deliver a flowering plant today, so I attempted to call and find out if, should we order a plant to be delivered Tuesday, they could guarantee that it would be delivered. DESPITE the fact that I had all of the recipient's information and my husband's information, they wouldn't tell me anything to do with a COMPLETELY NEW ORDER because my husband had ordered the flowers last night. I literally said to the woman on the phone, "So if I want to make a completely different order today, you can't tell me about delivery times because my husband ordered a plant yesterday?" And her answer was yes. What? Don't bother with these crazies.
So far so good
Very happy with the time of the service and the product.
It took a couple tries on the computer. Kept going back to beginning. Didn't order deluxe, but that's what I ended up paying for and came up that way on the end.
GREAT!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members