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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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First time I used the site. I was impressed.
Never sent flowers from UK to USA before so feeling a little nervous - service was so easy to use with lots of choice and easy checkout. It was great that I received an email confirming that they had delivered my order.
The nice, square vase pictured is not what was received. Also, paid extra for delivery before noon but the flowers arrived late in the afternoon.
The expedited fee was returned.
Again another beautiful arrangement and wonderful service. The girl who got the flowers called to see where I ordered them and I gave her your site so she will be ordering. Thank you, thank you, Kathy
Fast, easy, service!
Easy, straight forward, very reasonable! My sister got her flowers and said they were beautiful!
N/a
So far so good hope it makes it on time FANTASTIC THANKS
Total price as you build your order instead of finding out hidden fees at the end
The flowers were not delivered on time to the residential address on time. The florist called us numerous times to coordinate another delivery attempt but were not helpful. They ended up saying that they delivered the flowers but since they didn't get them, they would make a second arrangement and deliver them?! However, our BOSS only received the one bouquet of flowers at 8 pm and it look horrible! They were wilted and sagging and nothing like the picture provided on the website. I called customer service Monday 7/20 after hearing the terrible news from my coworkers and asked for a refund. The customer service rep was very kind and understood and spoke with her manager and said that they would give me a complete refund. Unfortunately, there is no way to make up for a bad flower arrangement, you only have one shot and if its a failure you can't make it up. These flowers were from his employees for the loss of his Mother. Instead of getting a beautiful bouquet, they got a shriveled up pathetic arrangement. I don't know if I'll use this service again...There is no way to ensure what I order will be delivered. The quality and quantity was lacking tremendously.
Lovely selection of flowers. Flowers were delivered on time and the recipients were delighted with the selection and quality.
The order was not delivered until the following today, even though I paid for same day. There were no sunflowers in the arrangement, and very few Blackeyears Susan I thank that is what they used to replace. Not very happy
Never have had an unpleasant experience when using Donati's
Nice online experience. Decent price.
User friendly website
Arrangement was bright, cheery and fresh!
Quick order
Better than 1-800-flowers
I have has some very bad experiences with you folks with delivery of dead or dying flowers...hope this has improved in the last year.
This delivery was an excellent experience. Thank you.
I love the images and detail description of the flowers and variety.
Delivery was delayed a day after asking for rush delivery
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members