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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Eric B.
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It was good except when I went to look for a discount code the prices went up in my cart. I had to redo my order and all the prices on the site had gone up.
Update- received roses- I paid $90 for the premium arrangement which was supposed to look bigger and better than the picture in the Internet. It looked more like the picture on the Internet.

Date of experience: July 29, 2015
Deborah C.
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I was surprised at the14.99 extra charge to ship, i felt like it was sprung on me at the last moment. Did i miss this somewhere...?

Date of experience: July 29, 2015
Jason L.
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Just fine!
July 29, 2015

Just fine!

Date of experience: July 29, 2015
Maureencioppigrill D.
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FINE
July 29, 2015

FINE

Date of experience: July 29, 2015
Alyce C.
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I was happy with the ease of ordering the flowers. The order was delivered in the time frame that they were supposed to.

Date of experience: July 29, 2015
penny I.
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The initial experience was pleasant, I liked that I could have a care package sent the same day for a minimal fee however my package never arrived and I had to reach out to you to find out rather than the you contacting me to let me know it wasn't being delivered. The Customer service did make an effort to give me a $15.00 gift certificate towards a future purchase.

Date of experience: July 29, 2015
Artina K.
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Easy to use mobile site
July 29, 2015

Easy to use mobile site. Good selection of products. Same day selection excellent.

Date of experience: July 29, 2015
Nicolas D.
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It was simple and to the point
July 29, 2015

It was simple and to the point

Date of experience: July 29, 2015
del R.
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N/a
July 29, 2015

N/a

Date of experience: July 29, 2015
Michele K.
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It was easy and affordable
July 29, 2015

It was easy and affordable. I hope the arrangement is lovely.

This arrangement was sent as a token of sympathy and my daughter in law said it is just beautiful. Thank you.

Date of experience: July 29, 2015
Susan A.
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I received an email a couple of hours after submitting my order which indicated that the order had to be substituted. It all turned out great, however, it would have been nice to know what the substitution was, such as a picture or a description.

Other than that, excellent job!

Date of experience: July 29, 2015
monica r.
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Been great so far
July 29, 2015

Been great so far

Date of experience: July 29, 2015
Robbie K.
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Good customer service from the call center
July 29, 2015

Good customer service from the call center. The flowers were delivered 5 minutes before 5PM which was very late. I was not happy about the delivery time. I was told I will have the expedited fee reimbursed.

Date of experience: July 29, 2015
Devika R.
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I'm all the way in India and wanted to send a friend birthday flowers! The transaction was so quick, simple and efficient, I couldn't have done it better if I were next door! Many thanks!

Date of experience: July 29, 2015
Angela E.
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Very happy to receive it so fast and easy to order.

Date of experience: July 29, 2015
Amanda E.
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I haven't seen the flowers but they did get there on time!

Date of experience: July 29, 2015
Samantha K.
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Great website
July 29, 2015

Great website. Same day delivery is awesome. Thank you.

Date of experience: July 29, 2015
Catherine D.
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...
July 29, 2015

Date of experience: July 29, 2015
Lindsay L.
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Great prices, discount opportunities and selection.

Date of experience: July 29, 2015
Susannah C.
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See email that I sent
July 29, 2015

See email that I sent. The product that arrived was not what I ordered. The product I ordered had sunflowers, tulips, green poms, and Purple Monte Casino Asters. The product that arrived only had sunflowers from the description, and had filler carnations and roses. The product received was not what was promised from the order.

Date of experience: July 29, 2015