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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Very impressed with the delivery time.
The flowers looked amazing. They weren't exactly what I thought I was ordering but my mom still loved them!
I paid for deluxe, but I saw the flowers sent, and paying $60.00 for a small bouquet was disappointing. I expected much more then what was sent. It looked like the regular bouquet instead of deluxe. I don't think I will use your service again. Without a person actually be present placing orders, companies have the tendency to take advantage of consumers. You are the second online florist company that has done this to me. No more online.
It did take a while to find a "cat themed" arrangement. It was under "kitties." Once I found it the ordering process and delivery were very straightforward.
Seems OK and reviews OK. We will see the results of my order
We have used from you flowers for several years now and we have always received compliments on the flowers that were sent! The product is beautiful...sometimes pricey but always beautiful.
I don't do this very often so was I was pleased with the ease in ordering and big selection I had to choose from. I received a picture of the flowers I sent and they were beautiful. I also order a box of chocolates and they looked delicious. Very happy with everything except I would have liked a morning delivery without paying the extra.
I didn't like much cause it wasn't what I expected it not exactly what I ordered
I paid for delivery by noon and order was delivered around 1:30 p.m. Emailed customer service and
They apologized and will refund my additional fee I paid within 3 - 4 business days.
Easy to use website without freezing.
I heard that the bouquet was beautiful and the person and visitors were happy with it
I wish the company would disclose ALL fees at the front of the purchase. I had to cancel my first order and start over with a much less expensive arrangement. I was pleased with the product and the timeliness but I think it's kind of a sham that I ended up buying a $19.99 arrangement that cost $41.00 by the time I paid taxes and processing fees. I would have much rather bought a bigger arrangement and paid a smaller fee.
Flowers and chocolates received in a very timely fashion. I purchased a "premium" bouquet for delivery. When I was sent a photo of the bouquet received, it did not look like what I purchased. Blue Delphiniums were substituted by purple Bearded Irises. I was displeased with this for a few reasons:
1) The florist should have notified me of a substitution and received my authority'
2) Because of the substitution, the arrangement looked sparse and not very full; the colors didn't look as nice either.
3) I ordered a "premium" bouquet; it looked like a "standard" bouquet...and there is a big price difference
Taylor from From You Flowers did call me the same night that I sent them an email, and offered me a $20 coupon toward my next purchase. I did accept this offer, but now wish I hadn't.
I have not seen the basket, To answer properly, but my niece has called and is very happy with the delivery so that is good enough for me. Thank you. I will use your services again.
Lovely flowers fast delivery
I am so pleased with your customer service & quality of the flowers my daughter received. Thank you!
The flowers that were delivered looked nothing like the ones I ordered. The color scheme was the same and yellow roses where used other than that not even close. I knew it wasn't going to be exact but I would not have knowingly spent 50 dollars on the arragment that I got. And will never use your service again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members