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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Sarah G.
0 reviews
0 helpful votes
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I was a little disappointed in the flowers, in the picture the arrangement looked full and big, then when it arrived it was very puny and kind of depressing. The ones I ordered earlier this month definitely met my needs and looked just like the picture. But this one just looked thrown together at the last minute.

Date of experience: July 31, 2015
District of Columbia
1 review
6 helpful votes
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Don't Bother!
July 31, 2015

I ordered flowers for my mother's 85th birthday - three days ahead of time so there's no excuse. They didn't show on her birthday - or the next day. No call, no note - nothing. I called From You Flowers and they tried to call the florist to which it was assigned and they had "gone for the day" (right). From You Flowers called the next day and said they still hadn't heard anything from the florist so they would cancel it and assign it to another one and send them today. Really - 3 days after her birthday? She offered a whopping 10% off. I actually got angrier and angrier as we spoke - it was like she was reading from a prepared talk and her "I do apologize m'am" sounded bored and flat, and I could picture her rolling her eyes. I cancelled the order and will NEVER do business with them again.

Date of experience: July 31, 2015
Kim I.
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Great stuff to chose from and website and ordering very easy to use

Date of experience: July 31, 2015
Lori K.
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I found out last minute that one of my processors had a birthday the very next day and I panicked. I wanted to send flowers (something really nice) for her special day and I was worried I would not get a next day delivery. This site surprised me in every way- the flowers got there the next day AND were beautiful! She loved them. Thank you
Lori

Date of experience: July 31, 2015
Beth P.
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The only problem was the pricing minimum for that area. I don't understand why there would be a minimum at all.

Date of experience: July 31, 2015
Jack Q.
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Ordering was easy
July 31, 2015

Ordering was easy

Confused why I received anemail asking me to confirm the order was delivered instead of receiving an email from 'fromyouflowers.com' confirming they delivered my order as promised.

Since I am the sender I don't know the quality of the product received.

Date of experience: July 31, 2015
Dustin E.
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I came here and got to a certain point in the ordering process and then quit. I received an email shortly thereafter with a better offer from this site. Why wouldn't you give a customer the best offer available from the get go?

My order was $35 total and would have been $50 had I not gotten free delivery. The bouquet my wife received was not a $35 bouquet. It was quite small. I worked around a flower shop for 10 years and I know what a $35 bouquet should look like. This looked more like a $20-$25 bouquet. I won't be shopping here again. I've had better luck going local.

Date of experience: July 31, 2015
Beverly R.
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My mother said the flowers were very nice but not as lovely as the last bouquet I'd sent.

Date of experience: July 31, 2015
Rosemarie G.
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My recipient of the Birthday cake flowers was very excited. She said it was the most beautiful thing she has seen. The flowers I order always arrive in a timely manner and in great shape :)

Date of experience: July 31, 2015
Erin K.
0 reviews
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Customer service was exceptional, I ordered flowers for friends in another state and received a follow-up phone call saying the delivery was completed. My friends loved the flowers! Thank you!

Date of experience: July 31, 2015
Jessy J.
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Beautiful arrangements, comfortable prices, great timing.

Date of experience: July 31, 2015
George M.
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Nc
July 31, 2015

Nc

Date of experience: July 31, 2015
manuel U.
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Just sutisfield
July 31, 2015

Just sutisfield

Date of experience: July 31, 2015
Unique E.
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It took 3 attempts to get the order to go through as we tried to order online but the flowers were Beautiful and the delivery person went beyond being Excellent!

Date of experience: July 30, 2015
Jamie Y.
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There wasn't as many flowers in the arrangement as the picture on the website.

Date of experience: July 30, 2015
Anthony M.
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Flowers received we're not fully bloomed, however the delivery man was extremely friendly and went above and beyond to make sure the flowers were delivered. I was more impressed with the service than the product.

Date of experience: July 30, 2015
Geraldine W.
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Flowers were delivered on the date specified
July 31, 2015

Flowers were delivered on the date specified. My niece enjoyed them very much. Price was very reasonable. I would recommend this site to others.

Date of experience: July 30, 2015
Christopher R.
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Need to put deadline for same day ordering
July 31, 2015

Need to put deadline for same day ordering. And no need in asking for recipients phone number if florist isnt going to call

Date of experience: July 30, 2015
Muriel A.
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Ordered 2 days before a wake
July 31, 2015

Ordered 2 days before a wake. Could not get confirmation that my order arrived at the funeral home. Was there when I arrived but very small arrangement for $62.00. Also mostly white flowers not what was shown in the picture

Date of experience: July 30, 2015
marcie H.
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...
July 31, 2015

Date of experience: July 30, 2015