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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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laurie c.
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I couldn't have had such nice service with a same day delivery.
I will be doing all of my flower orders here
I was notified late am on a family death and had a bouquet delivered the same day.

Date of experience: July 30, 2015
Mike Z.
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Still needs some work but getting better!
July 30, 2015

Still needs some work but getting better!

Date of experience: July 30, 2015
Lori P.
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Thanks for the easy buying experience!
July 30, 2015

Thanks for the easy buying experience!

Date of experience: July 30, 2015
Suzanne S.
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Great website
July 30, 2015

Great website

Date of experience: July 30, 2015
Crystal G.
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I ordered flowers to send to my boyfriends family when his grandmother passed away. The picture of the flowers I ordered were beautiful. The flowers that were actually delivered in a photo sent to me was not that great. I will say the delivery was extremely quick and they do not live in the city so options may have been limited. Also the arrangement I picked out had a lot of pretty white alstroemerias and the one that was delivered was filled with daisies which I am not sure I would want for a wake or funeral. Overall assuming the location of delivery was what made the arrangement disappointed the price and quickness of fromyouflowers was good.

Date of experience: July 30, 2015
Gabriel p.
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Good
July 30, 2015

Good

Date of experience: July 30, 2015
Leo R.
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It nice to be able to do this, im away from home on the road, a lot thanks for providing this service.

Date of experience: July 30, 2015
Joe L.
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I was surprised that a handling charge was tagged on at the end. I would have appreciated your telling so during the ordering process. Thanks

Date of experience: July 30, 2015
Shar J.
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I would have liked to have known that there was a 15$ service charge in advance, it was surprising to see that added at the end :(

Date of experience: July 30, 2015
Leigh Y.
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If delivery happens as quickly as it says, I'll be one happy camper!

- update*** delivery DID arrive on time and I am very happy!

Date of experience: July 30, 2015
BEN M.
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I PAID FOR A RUSH DELIVERY
July 30, 2015

I PAID FOR A RUSH DELIVERY. IT SAID WITHIN 4 HOURS THAT I PLACED THE ORDER THEY WOULD BE DELIVERED. AND THE FLOWERS DID NOT ARRIVE TILL WELL OVER 8 HOURS.

Date of experience: July 30, 2015
Robert S.
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Excellent shopping experience with great choices and fast delivery!

Date of experience: July 30, 2015
Martha E.
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The flowers were beautiful and as always, on time. Your delivery person had to phone the recipient to ensure proper delivery and that was truly appreciated. It happens that the visiting person answering the door did not know the recipient by her formal name, and we joked about it later. Thanks for your excellence.

Date of experience: July 30, 2015
Tyson B.
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I was expecting more roses in the bouquet for the top end package. I think it was deluxe or premium? My wife was happy, but I have had more robust bouquets for a similar price point in the past. Thanks for taking time to read my review.

Date of experience: July 30, 2015
Kathy M.
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Easy ordering
July 30, 2015

Easy ordering

Date of experience: July 30, 2015
CINDY B.
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LOVE THE DISCOUNTS
July 30, 2015

LOVE THE DISCOUNTS

Date of experience: July 30, 2015
janet h.
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More than 1 email sent
July 30, 2015

More than 1 email sent. More than 1 phone call made. Lots of mixups. Not delivered same day. Took several calls to get it delivered next day. Info "lost" even though the day ordered all info was confirmed per phone on local end. Person received says the flowers are beautiful. Happy about that but a day late and $2.00 short. No, will not order again or refer.

Date of experience: July 30, 2015
Dory L.
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The recipient was pleased with the flowers
July 30, 2015

The recipient was pleased with the flowers.

Date of experience: July 30, 2015
Debbie B.
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Having plans to attend a baseball game in the evening, I knew we would not have time to celebrate my husband's birthday. In the morning, I thought that I should have had ordered flowers as a surprise... decided to check the internet for a last minute possibility. "From You Flowers" made the impossible - possible, order process was easy and pricing very affordable. Same Day delivery was an excellent option as well! My husband received his birthday flowers at work that day, stated that the colorful arrangement was fragrant and stunning. He was both surprised and elated with his floral delivery which makes me thrilled...and the flowers made it a full day of celebration. Thank you for everything. I will recommend "From You Flowers" to my family, friends and co-workers.

Date of experience: July 30, 2015
ray a.
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The flowers were delivered before noon on a hot day and no one was home. The flowers were left on the porch (in shade). I called to talk to customer service and was finally connected to an agent. I said that if the flowers were not in decent shape I would call back. Fortunately, the flowers were still viable when the recipient arrived home so no further action is necessary. She had a dr. appointment and we gave her phone number to call before delivery, but when she returned she found the flowers and was very pleased with them.

Date of experience: July 30, 2015