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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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I had to call customer service multiple times to inquire about my order which was almost 4hours late but the rep were really helpful just the delivery was horrible
Outstanding service and quality.
Great Service
Nice, fresh flowers
Easy and got there same day. Beautiful arrangement
Great - will shop again.
Everything on this site is better prices than all the others. Overall good experience.
Very well organized and directed. No problems
I wanted a moderate priced vase of flowers same day delivery with free shipping.So after searching for the right flowers I checked out.I didn't realize those benefits were only available if you clicked the green button.
I started checking out & paid,then I saw the handling charge for $14.99?
Well, needless to say I was so upset.I had 10 minutes to cancel which I did.
I placed another order pressing the green button this time.
And continued to check out.Unbelievably,there again was $14.99 handling charge?
It seems the flowers I choose were being delivered,not the same day as I selected but in 2 days,
Hence, the second $14.99 handling charge. AFTER I REVIEWED THESE CHARGES,
I contacted Customer Service and they were wonderful.They resolved it in a minute to my complete satisfaction.IT WAS A PLEASURE AFTER ALL!
Easy & fast A+++
Quick and efficient, easy to use! The friend who received the flowers was impressed with the flower display and quality :)
I've ordered fromyouflowers before and had good luck. No so much this time.
Order could not be delivered on time and I received a call from customer service letting me know this, which was good business. Since the order was delivered a day late customer service promised extra flowers in the arrangement and removed the same day delivery fee. I'm sorry, but if they added extra flowers then they must have blown out on the way for delivery. For $54 I'll go to Walmart and get 6 times the amount of flowers and make the arrangement myself next time. Lesson learned
I love it
Enjoyed will do it again in the future
Great, I love the gift certificates you have available!
Great and easy wish for cheaper products
The Alaska minimum order was annoying and after the additional charges I spent more than 25 bucks more than I wanted to next time I will only order over the phone
I was satisfied with my order, there was a little hitch with the billing and customer service got it taken care of and the delivery made. I would use them again.
Wish you were more upfront with the extra handling charges, rather than waiting for the last minute to spring them on you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members