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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Ordered Irises, based on my partner loving these flowers. Instead blue roses were sent. I can't trust this service to provide the products that I purchased.
The package was delivered a day earlier than my requested delivery date and some of the flowers weren't all that fresh.
The handling charge was pretty high
It was a great and easy experience. The delivery and flowers were perfect.
Overall I was satisfied. The website works smoothly,. Payment, And the fact of speedy delivery notification that flowers got there on time. Sad thing for me is when my girlfriend's little brother sent me a picture of the flowers. They look nothing like the picture of the flowers I purchased. I purchased the deluxe version of the flowers being that it said it would be closest to the picture. The size and number of flowers were the one thing that was totally off. Flowers itself were beautiful.
It was great!
Awesome site but wicked expensive.
I was well pleased with this transaction.
Overall the service was excellent...
I've ordered from you several times...don't remember my log in info.you're the best! Thanks for doing an awesome job!
I paid extra for flowers to be delivered with 4 hours. My friend didn't receive her flowers for two days. I called multiple times with no resolution.
Good!
Thank you
Quick and easy. Glad I was able to view the card prior to sending. Other sites don't let you do that.
8-5-15 I visited the person who received the flowers and was disappointed I paid additional for what I thought was going to be a bigger arrangement, but it was the same size as the picture for a lesser price. I feel I was ripped off with this arrangement.
The experience with fromyouflowers was great! Easy and fast! Prompt and efficient! I will be using this website again to send flowers in the future.
I think you should note up front that there is a service and handling charge, and the amount.
I had a bad day the last time I ordered and I complained. Sorry, so far you are the best floral company I have worked with!
Experience would have been better with a specific example of upgraded basket sizes and a clear statement delivery costs before the final order review.
I was very displeased with the execution of my order. I needed something sent quickly and paid two separate premium delivery fees to guarantee delivery within four hours of my order. Not only was this time frame not met, 24 hours later the order had still not arrived. Instead of 2:00 pm on Monday, the order was delivered after 5:00 pm on Tuesday. I was offered a basket "upgrade" (not sure if this even happened) and had to ask for the expedited delivery fees to be refunded, when that should have been automatic.
My daughter absolutely loved the flowers. And I really liked that the delivery person called to be sure she was going to be at the same location.
It was so nice getting a free shipping
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members