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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Yuly s.
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So far so good just have to see if flowers arrive and in what condition. Flower were premium but we're not as pretty as I would imagine. Time wise, flowers where delivered about 10 min before 12. Over all not all that happy with the flowes

Date of experience: August 19, 2015
Alicia Z.
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Paid for the shipment to arrive by 12pm however the flowers didn't arrive until 4:30pm and they looked like they were just thrown together quickly. I'm supposed to receive a credit for $4.99 but have yet to see that. Not sure if I will order from them again or not. The fist experience was wonderful! This one however was very frustrating.

Date of experience: August 19, 2015
Calla S.
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The flowers I sent to my friend for her 50th BD were absolutely beautiful, and delivered promptly!

Date of experience: August 19, 2015
Mary b.
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Was very pleased with customer service rep I spoke with about a confirmation issue. Flowers were delivered on time and were beautiful. Thank you!

Date of experience: August 19, 2015
Rory Q.
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I like being able to order online and I hope to have a similar experience to other reviews I have read.

Date of experience: August 19, 2015
Dawn S.
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Loved the selection and the prices
August 19, 2015

Loved the selection and the prices.

Date of experience: August 19, 2015
Joan D.
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Great website
August 19, 2015

Great website - easy to navigate and lots of selections!

Date of experience: August 19, 2015
Andy T.
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Hate the added "Service/Handling Fee" tacked...
August 19, 2015

Hate the added "Service/Handling Fee" tacked on after you enter your payment information. Be honest about all the fees before having to enter payment info.

Date of experience: August 19, 2015
Robert G.
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Very happy with arrangement and quick delivery
August 19, 2015

Very happy with arrangement and quick delivery.

Date of experience: August 19, 2015
Rick G.
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Good
August 19, 2015

Good

Date of experience: August 19, 2015
Christine Z.
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Great value!
August 19, 2015

Great value! :) Took me a minute to figure out how to enter the hospital name. Might look at moving business / residence above where you physically type in the address. Just my.02!

Date of experience: August 19, 2015
female i.
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Review upon receipt of flowers will be the true test.

The arrangement was very artful, but the flowers used I know to be the least expensive so I would have expected a few more. Nice but not something I would "gush" about.

Date of experience: August 19, 2015
Haroon C.
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Service and handling fee is shocking
August 19, 2015

Service and handling fee is shocking

Date of experience: August 19, 2015
Debbie X.
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Third time using your florist
August 19, 2015

Third time using your florist. Happy each time with products. Great compliants from people receiving them.

Date of experience: August 19, 2015
Jim C.
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Painless & easy
August 19, 2015

Painless & easy

Date of experience: August 19, 2015
jeanette b.
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Site directions were easy to follow
August 19, 2015

Site directions were easy to follow. I did enter the code for expidited delivery and discount but it
Was not added at check out and had to delete... I nearly missed it. Also feel handling charges a bit
Severe. Final review will be when delivered as order.

Date of experience: August 19, 2015
SUSAN T.
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IT WAS VERY CONVENIENT
August 19, 2015

IT WAS VERY CONVENIENT. THE ONLY THING I DID NOT LIKE WAS THE HIDDEN DELIVERY FEE SO I COULDN'T GET THIS ON A SPEEDY DELIVERY AND BECAUSE I WAS LIMITED ON MY VISA CARD I WAS UNABLE TO GET THE FLOWERS I REALLY WANTED.

Date of experience: August 19, 2015
Cathy X.
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Very good ontime service
August 19, 2015

Very good ontime service

Date of experience: August 19, 2015
ricardo r.
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Good job
August 19, 2015

Good job

Date of experience: August 19, 2015
Scott A.
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Paid extra$5 for early delivery Delivery was about 3:30pm no card was in the arrangement the arrangement was Lovely although a bit smaller than I had anticipated

Date of experience: August 19, 2015