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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Marshall B.
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The handling and service fee appeared to be high
August 19, 2015

The handling and service fee appeared to be high. The delivered product did not match the picture in the online shopping pictures.

Date of experience: August 19, 2015
Amy P.
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Had some difficulty with delivery due to the remoteness of the recipient, so the Company emailed and called me to alert me and offer alternatives. I tried a second time, and this time, user error, so my order would not work again. Again they emailed and phoned me to offer alternatives, and a gift certificate for my trouble. Which was very nice and appreciated! My 3rd time was a charm, and my parents LOVED the flowers and were so touched. I will definitely order again from this company.

Date of experience: August 19, 2015
Norma K.
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Thought delivery fee was a bit high as both pieces were going to the same place.

Date of experience: August 19, 2015
william c.
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Easy
August 19, 2015

Easy. The flowers were really nice and looked like how they were pictured.

Date of experience: August 19, 2015
A G.
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Service/Handling fee is high compared to other sites. Delivery time range is too wide to be able to plan around being home to wait for delivery.

Date of experience: August 19, 2015
Dave T.
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Questionnaire came before the confirmation of delivery. As the delivery was a gift for someone at a different address this was disconcerting.

Date of experience: August 19, 2015
Amanda S.
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Easy to use site, reasonable delivery cost, and plenty of options to choose from. So far, so good.

Date of experience: August 19, 2015
Josie L.
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Fairly easy and good selection
August 19, 2015

Fairly easy and good selection

Date of experience: August 19, 2015
Andrew R.
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Fast delivery and great customer service!
August 19, 2015

Fast delivery and great customer service!

Date of experience: August 19, 2015
Steve o.
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Good
August 19, 2015

Good. Service fare price

Date of experience: August 19, 2015
Kay Z.
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Recipient got a nice glass vase, a full assortment of Florist Choice mixed summer-to-fall flowers but the arrangement itself was not very creative. And, I thought the delivery price was quite high.

Date of experience: August 19, 2015
shag U.
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Only bad part was that the mailman left the flowers in the scorching hot sun, instead of putting them in the shade on the doorstep. He also didn't ring the doorbell or alert the recipient of the arrival of the package in any way, shape, or form. Please write on the box to keep them protected and to alert the recipient of the package by at least attempting to contact them. Besides that, great experience!

Date of experience: August 18, 2015
Marco V.
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Flowers arrived on time and were better than expected.

Date of experience: August 18, 2015
Robin S.
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Very good service...
August 19, 2015

Very good service... price was great and deliver was right on time. Thank you

Date of experience: August 18, 2015
Daniel C.
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It was easy to place, order was on time and my wife loved them

Date of experience: August 18, 2015
Teri h.
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Love this site...
August 19, 2015

Love this site... Flowers are always beautiful!

Date of experience: August 18, 2015
Barbara B.
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Flowers were delivered on time
August 19, 2015

Flowers were delivered on time.

Date of experience: August 18, 2015
gumaro A.
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Good services and made my love one happy
August 19, 2015

Good services and made my love one happy

Date of experience: August 18, 2015
jill G.
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...
August 19, 2015

Date of experience: August 18, 2015
Dawn S.
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The flowers were not exactly what was in the picture & no ribbon wrapped around the vase as shown in the picture.

Date of experience: August 18, 2015