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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Sarah C.
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Quick and easy!
August 27, 2015

Quick and easy!

Date of experience: August 26, 2015
Tricia J.
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Order was filled quickly and efficiently
August 27, 2015

Order was filled quickly and efficiently. Easy on line service. Picture of arrangement looks like what was delivered. That is really helpful. Thanks.

Date of experience: August 26, 2015
Massachusetts
1 review
1 helpful vote
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I've read some of the previous reviews and I'm perfectly happy with my order. The customer service representatives were extremely responsive and the flowers were beautiful

Date of experience: August 26, 2015
ashley f.
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So far so good
August 27, 2015

So far so good. Can't wait to see the flowers after delivery!

After delivery, the pic i received from the recipient was a little lacking. Wonder what it would have looked like had i not purchased an upgrade.

Date of experience: August 26, 2015
Jane O.
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I ordered flowers to be sent to my sister in Wisconsin. I just talked to her on the phone and she is very pleased and was surprised to get them. Her husband is very ill and was just put on Hospice and I wanted to cheer them up with a thinking of you arrangement. You have very quick service. Thank You!

Date of experience: August 26, 2015
Stephen H.
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Thank ypu
August 27, 2015

Thank ypu

Date of experience: August 26, 2015
Crystal V.
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Great navigation and prices
August 27, 2015

Great navigation and prices

Date of experience: August 26, 2015
vinny b.
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Ok
August 27, 2015

Ok

Date of experience: August 26, 2015
Mena d.
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Easy,beautiful flowers and arrangements and user friendly step by step payment instructions
Can't comment on the actual flowers as I did not physically saw them but they were beautiful in the picture on the web

Date of experience: August 26, 2015
Frank C.
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Nice, quick, great choices!
August 27, 2015

Nice, quick, great choices!

Date of experience: August 26, 2015
Candy P.
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The flowers aren't as many as I thought there would be in the vase. They haven't all opened so maybe they will look better when fully opened.

Date of experience: August 26, 2015
Carol H.
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Thanks so much!
August 27, 2015

Thanks so much! My son is sick and we can't celebrate his b'day today so think this will cheer him up. Shopping was quick and easy and glad it will arrive within the next 4 hours! Friendly web site!

The fruit basket arrived as promised and I couldn't be more pleased with the product and shopping experience.

Date of experience: August 26, 2015
Anne B.
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Flowers were sent to an individual celebrating her 100th birthday, in another state. She said she enjoyed receiving them.

Date of experience: August 26, 2015
Tom B.
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Ok
August 27, 2015

Ok

Date of experience: August 26, 2015
Nancy B.
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...
August 27, 2015

Date of experience: August 26, 2015
ROBERT B.
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Ordered and paid for morning delivery it arrived at 2:30 in the afternoon. I feel I should be refunded that early fee that I paid for.

Date of experience: August 26, 2015
jill s.
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This company AGAIN GAVE ME UNNEEDED AND DISGUSTING STRESS.AND STRESS MAKES MY DISEASE EVEN WORSE! PARENTS SAID ARRANGEMENT WAS VERY NICE, BUT THIS SAME THING HAPPENED A FEW YEARS AGO FOR OUR SONS BIRTHDAY, 1st HE WASTED MOST OF HIS DAY WAITING FOR HIS BIRTHDAY PRESENT,SURPRISE... it was ruined, my husband and i felt bad about him not getting his birthday basket, and the whole ordeal, well it was delivered at LEAST, a freakin day later! I didn't realize it was the same company until after the fact...back to parents who are going to say everything was fine, well they had to rewrite their plans for 4 hours later! We care flowers, REALLY? I WAS SUPPOSED TO GET $$ OFF OF THEIR ORDER, BUT I DON'T SEE ANYTHING, BUT THE VERY SAME AS WHEN I ORDERED! WHY WOULD THE FLORIST USE A MIDDLE MAN, AS even though its not florist fault, it really puts a bad taste in the customers mouth,no matter how the customer looks at this! So i learned my lesson from the debacle..

Date of experience: August 26, 2015
melinda H.
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Perfection!
August 26, 2015

Perfection!

Date of experience: August 26, 2015
A M.
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The recipient did not receive the flowers on the first day, I did not receive any tracking information or updates until I reached out to customer service. I'm curious to know why I am including the recipients contact number of they're not called?

The recipient received the flowers on the second attempt. I feel like I was robbed. No where near a $30 presentation. I think there were 3-4 carnations and a couple of daisies... And some miscellaneous fluff.

NOT EVEN A ROSE?! Never again.

Date of experience: August 26, 2015
Irma Z.
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Appreciate the fast delivery..
August 26, 2015

Appreciate the fast delivery..

Date of experience: August 26, 2015