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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Cristy A.
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You guys ruined my Mom's Birthday gift!
August 29, 2015

You guys ruined my Mom's Birthday gift! Horrible experience, never buying from this site again. The flowers were left outside therefore the dog chewed them up! My mom recieved a call an hour later saying the flowers were outside, then she told them that the flowers were ruined, the guys said he would replace them sometime this week, but it would not be the same flowers that the first order had: the flowers that I PAID FOR! He also stated she needs ended to give the vase back! What the heck, this place is a joke! Never ever buying from you all again! Beat believe I'm going to go beyond that just a bad review on this. It's unbelievable!

Date of experience: August 29, 2015
chris t.
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Thank you
August 29, 2015

Thank you

Date of experience: August 29, 2015
Amber S.
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Awesome!
August 29, 2015

Awesome! I just hope she smiled!

Date of experience: August 29, 2015
Maria E.
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Floral arrangement was very nice and to the picture shown on the site. Delivery was on time...well worth the price for such a pretty spray.

Date of experience: August 29, 2015
MAUREE D.
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So far all is good; however, it will be my daughter's opinion upon her receipt of this gift that truly counts... :)

Date of experience: August 29, 2015
Joy G.
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I originally intended to purchase multiple arrangements for my grandsons funeral all going to same location at same time. Upon checkout I had to just purchase the one because I was charged a separate delivery fee for each bouquet. As for the florist, he contacted me before completion and upon delivery I was very happy with his service and with the wreath he designed.

Date of experience: August 29, 2015
Maybelle S.
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Fast and easy..
August 29, 2015

Fast and easy.the flowers looked beautiful and fresh

Date of experience: August 29, 2015
Gloria B.
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Easy mobile site
August 29, 2015

Easy mobile site. I been using you guys for a few years.When i called the contact number, the customer service rep. Was so pleasant! Thank you for what you do!

Date of experience: August 29, 2015
ruth Y.
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There is no packet to extent the life of the flowers or a phone number or name of the flower shop the flowers came from

Date of experience: August 29, 2015
Mike C.
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The bouquet looks nice and I hope it looks like that when it arrives at my wife's place of work.

The flowers were great and she was very pleased. Just think the delivery charge for early delivery is kind of bogus. Might want to include that in your price instead of making it an extra charge. After all most work places close between 4 & 5 pm

Date of experience: August 29, 2015
Tracy G.
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The flowers were beautiful, but the delivery had issues. They were being sent to someone that is ill and they called for building number and apt. Number, but then delivered to the wrong address. When the driver was called to see where the flowers were it was discovered that they had been left at the wrong address. The driver asked the sick person to drive to pick the flowers up where they had been left! She went and found the flowers sitting in a hallway outside a door! This is terrible customer service and I will not use this florist again for this reason!

Date of experience: August 29, 2015
JoAnn F.
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She loved them
August 29, 2015

She loved them. Fast service. Thanks so much!

Date of experience: August 29, 2015
Anton F.
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Very reliable
August 29, 2015

Very reliable.

In my absence it was particularly important for me that the flowers should be presented on the door step with a BIG SMILE. And I understand that THAT smile was indeed delivered for me.

Date of experience: August 29, 2015
Debbie D.
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Had a very nice variety and the vases were included! No hidden charges!

Date of experience: August 28, 2015
John N.
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Thank you for helping to make my mother happy on her birthday. Great job!

Date of experience: August 28, 2015
uz N.
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Delivered in a timely manner my friend loved the flowers, was not aware of the processing/handling fee until i was about to submit my order so be mindful of that when pricing your purchase out

Date of experience: August 28, 2015
monica t.
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I've been with u guys for a while some is great some is ok i feel that as a valuable customer you should have better discounts but the overall is great some states not good check the florist before the order u don't get what you pay for

Date of experience: August 28, 2015
Annette S.
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I was very pleased with my order
August 29, 2015

I was very pleased with my order. It was exactly what I ordered. Thank you.

Date of experience: August 28, 2015
Natashia L.
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I'm happy that I managed to find a great gift to make a moaning family feel better. Please make sure it reaches on time

Date of experience: August 28, 2015
Yessica P.
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One of my orders was a day late but otherwise it was a good shopping experience

Date of experience: August 28, 2015