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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Emily U.
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First time shopper when my flowers are delivered I will be able to rate your business better. But, the ordering was very easy to use.

Thank you they got to the hospital before I expected and I was told it brightened the room! I am sure they made my dad smile and that is exactually what I wanted!

Date of experience: September 1, 2015
Ita G.
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Quick response to issues
September 2, 2015

Quick response to issues.

Date of experience: September 1, 2015
Sean M.
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I was very displeased with my flowers
September 2, 2015

I was very displeased with my flowers. First of all it took a long time to get them, I ordered a specialty vase with a picture. They gave me a printed piece of paper waterproof that sticks inside the vase I thought it was going to be printed on the vase not really sure what I paid 20 extra dollars for that for. The tulips were all drooped over and didn't seem very fresh and when it arrived I had to put everything together myself. For the price I paid I expected a lot more. I will not be ordering from them again.

Date of experience: September 1, 2015
katrina l.
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She loved it!
September 2, 2015

She loved it! Worth waiting for!:)

Date of experience: September 1, 2015
Kenn T.
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An unacceptable substitution was made
September 2, 2015

An unacceptable substitution was made. I should have been notified/consulted before the order was fulfilled. Had I been contacted I could have made another selection that would have been more suitable for the recipient.

Date of experience: September 1, 2015
Judy M.
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Very easy and user friendly.Product was much smaller than I thought it would be, especially for the price.However, the shopping experience and the delivery were very spot on. No complaints there and the product was sent as a gift but I was sent a picture and it looked cery healthy.

Date of experience: September 1, 2015
Hal L.
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A lot of the flowers died less than two days after received. Gladiolus last a long time, but not in this bouquet. Roses usually last longer than two days, but not this bouquet.
Not happy, especially at the price I paid.

Date of experience: September 1, 2015
Julie C.
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Handling fee (delivery) should be shown up front
September 2, 2015

Handling fee (delivery) should be shown up front.

Date of experience: September 1, 2015
mary e.
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I bought the bright tea cup arrangement, because it said bright. The tea cup was more of a floral soft color, not the bright green in picture; but the flowers were bright and beautiful. I would have been happy if it was any bright color. I didn't like the floral old lady look.

Date of experience: September 1, 2015
Debra Z.
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Excellent prices and customer service
September 2, 2015

Excellent prices and customer service.

Date of experience: September 1, 2015
Mark G.
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Very good other than the delivery was very late in the day - I should have made a request for before 3pm.

Overall a good experience

Date of experience: September 1, 2015
Shelley Z.
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Arrangement looked just like the picture
September 2, 2015

Arrangement looked just like the picture.

Date of experience: September 1, 2015
Tori G.
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Always find the coupons for free delivery fee, or $10 off! I received the Deluxe version of what I ordered, and was only slightly dissatisfied of the price versus how much of the product I received. Too expensive for a basket of candy delivery.

Date of experience: September 1, 2015
Tracy b.
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I was happy with it it except I needed to change the ship to zip code and I could not unless I started over. Otherwise it was good.

Date of experience: September 1, 2015
Cindy B.
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Please get them to her ASAP
September 2, 2015

Please get them to her ASAP- The water in the bouquet jar was dirty the roses were half dead and limp. I was embarrassed for my mother thank goodness she can not see well. I will not order from you again...

Date of experience: September 1, 2015
Carol S.
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Everything is great except there is no where for remarks which could be very helpful.

Date of experience: September 1, 2015
Ladonna K.
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Hard to navigate at first
September 2, 2015

Hard to navigate at first.

Date of experience: September 1, 2015
allan s.
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Fast and simple, like that in making an order
September 2, 2015

Fast and simple, like that in making an order.

Date of experience: September 1, 2015
Diana S.
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The flowers were all one color: white
September 2, 2015

The flowers were all one color: white. There was no color to the bouquet, which was very unfortunate. Service and delivery was fine. I was displeased with the monotone look.

Date of experience: September 1, 2015
Jennifer G.
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I have emailed customer service with my disappointment in the bouquet that was delivered

Date of experience: September 1, 2015