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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Xirena M.
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Easy shopping, didn't see a good size indicator, fees and out the door price was not easily seen until checkout. The recipient was pleased with the flowers and the bouquet looked great!

Date of experience: April 25, 2020
Carol K.
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The flowers are beautiful
April 26, 2020

The flowers are beautiful. The arrangements look just like the picture in you ad. Thank you.

Date of experience: April 25, 2020
Serg L.
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The order I got wasn't as on the picture, the picture looked way fuller and more like a bday bouquet,and instead of a chocolate box, I got a bag of "kisses"

Date of experience: April 25, 2020
Carolyn F.
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Would have liked to know all the costs i.e
April 26, 2020

Would have liked to know all the costs i.e. Delivery before finalizing my purchasse.

Date of experience: April 25, 2020
Scott R.
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We were disappointed in the substitutions made in our order. The container was different, the flowers were different than shown in the ad and there were no succulents included. We should have been notified before delivery.

Date of experience: April 25, 2020
Lisa Q.
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Totally good experience from online ordering to timely delivery and quality products!

Date of experience: April 25, 2020
Deborah C.
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Wonderful quick and easy!
April 26, 2020

Wonderful quick and easy! Beautiful flowers and great prices!

Date of experience: April 25, 2020
Scott R.
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The flowers delivered did not live up to my expectations of what was ordered. While they were beautiful they made a much smaller impression than I had hoped for. The container was much smaller than the one I ordered and there were no succulents. It did not look like a $120 arrangement. The recipient was pleased but I am disappointed with all the substitutions that we're made - especially without notifying me in advance.

Date of experience: April 25, 2020
John S.
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Too many service charges
April 26, 2020

Too many service charges. 3 items to the same person and 3 service charges seems excessive

Date of experience: April 25, 2020
Sue G.
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The flowers were not what I expected
April 26, 2020

The flowers were not what I expected. Also, I paid for a custom vase and it was a sheet of paper attached to the outside of the vase that fell off. Not worth the money.

Date of experience: April 25, 2020
Jessica s.
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I would have liked to have an idea of what the local flower shop bouquets look like. I picked because it was the most economical, but I have no clue what it will look like.
Now that my loved one received the flowers and they sent me a picture, I was not satisfied. If I knew that it would look like that I would have not ordered it. I could have gone to the grocery store and bought something that looked more professional and twice the size for the same price. I usually us 1800-flowers and I thought I would give this a try. Not a good experience. I wouldn't use again

Date of experience: April 25, 2020
Elizabeth C.
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Seems as I am ordering other things were taxed on...should be before the selection was made to be up front with charges.

Date of experience: April 25, 2020
Maru D.
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It was confusing at first, bc you can't add all the items chosen. At the same time.

Date of experience: April 25, 2020
sue T.
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Twice i tried to place an order and it kicked me to some page that just had a picture of flowers and it was just really confusing.

Date of experience: April 25, 2020
Diana A.
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It's awesome
April 26, 2020

It's awesome

Date of experience: April 25, 2020
Rach C.
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The flowers were beautiful and my friend loved them very much

Date of experience: April 25, 2020
Flora T.
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I've used you before, was very happy
April 26, 2020

I've used you before, was very happy. Usually have

Discount certificate but not today darn it.
Very pretty again. Completely satisfied

Date of experience: April 25, 2020
Judy S.
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Not sure why I had to enter my credit card info 3 times! Also since I did not get the flowers I'm not sure what condition they came in

Date of experience: April 25, 2020
Rose f.
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The receiptet was very happy
April 26, 2020

The receiptet was very happy

Date of experience: April 25, 2020
Sabrina S.
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Great!
April 26, 2020

Great!

Date of experience: April 25, 2020