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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Audrey E.
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Very nice flowers and delivery was good
September 10, 2015

Very nice flowers and delivery was good.

Date of experience: September 10, 2015
Carmen E.
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September 10, 2015

Date of experience: September 10, 2015
James M.
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I have been using YouFlowers for several years and I and the recipients have never been disappointed

Date of experience: September 10, 2015
Val J.
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Beautiful flowers and very fast delivery
September 10, 2015

Beautiful flowers and very fast delivery.

Date of experience: September 10, 2015
Brian S.
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September 10, 2015

Date of experience: September 10, 2015
Elizabeth A.
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You should put your handling fee with the flower fee
September 10, 2015

You should put your handling fee with the flower fee - without it - a close to twenty dollar price difference that you don't know about until payment is really deceptive.

Date of experience: September 10, 2015
Raymond S.
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I was unhappy with the delivery method
September 10, 2015

I was unhappy with the delivery method. I paid extra for delivery before 10:00 am which UPS did deliver at 9:57am to a receiving department but not to the name on the order. The delivery from the receiving department was well after the proper time.

Date of experience: September 10, 2015
Kelly W.
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Love this site!
September 10, 2015

Love this site! I just wish the delivery fee wasn't so much. Hooray for coupons.

Date of experience: September 10, 2015
tim N.
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Excellent!
September 10, 2015

Excellent! They saved the day for me at the last minute. Same Day Delivery...Thank You

Date of experience: September 10, 2015
Eric J.
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Complaints:
September 10, 2015

Complaints:
1) The deliverer simply left the flowers at the reception desk of the recipient's work place, rather than waiting for the recipient to arrive at the desk after being called over.

2) While customer service told me that I would receive an email confirming the order as soon as it was delivered, I instead received an email only hours after the delivery had happened.

Date of experience: September 10, 2015
shereeziska I.
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Easy to use
September 10, 2015

Easy to use
Always use this company

Date of experience: September 10, 2015
Whitney S.
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Little late delivery, but she loved them!
September 10, 2015

Little late delivery, but she loved them!

Date of experience: September 10, 2015
brian I.
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First time using so far it's good
September 10, 2015

First time using so far it's good

Date of experience: September 10, 2015
Patrick G.
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Surprise shipping/handling was quite expensive
September 10, 2015

Surprise shipping/handling was quite expensive. Perhaps this should be included in the starting price.

Date of experience: September 10, 2015
Mike B.
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Thanks
September 10, 2015

Thanks

Date of experience: September 10, 2015
scott I.
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Good thanks
September 10, 2015

Good thanks

Date of experience: September 10, 2015
R N.
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I have ordered previously
September 10, 2015

I have ordered previously. I recommend over other flower providers.

Date of experience: September 10, 2015
Robin X.
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I have had great success with "fromyouflowers"
September 10, 2015

I have had great success with "fromyouflowers".
This is my 3rd order and I know I can depend upon their products and service.

Date of experience: September 10, 2015
Michelle E.
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September 10, 2015

Date of experience: September 10, 2015
Dianna H.
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Very pleased, all was ordered and delivered even before expected!

Date of experience: September 9, 2015