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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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kathy J.
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Flowers got there when promised and they were beautiful!

Date of experience: September 14, 2015
carrie T.
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...
September 14, 2015

Date of experience: September 14, 2015
Steve b.
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Well
September 14, 2015

Well

Date of experience: September 13, 2015
Julie E.
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Great products; fast; the final product was exactly as pictured!

Date of experience: September 13, 2015
Gus N.
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...
September 14, 2015

Date of experience: September 13, 2015
Jane C.
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The price of the flowers is fine, its the add on that make
It a bit expensive.the flowers were lovely but they were really small...for $60...not worth the price..

Date of experience: September 13, 2015
Disappointed T.
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Paid for the deluxe arrangement but got the cheap flowers, so I feel a little ripped off. Ordered anniversary balloons and got congratulations balloons... At least the order was on time and came with the other stuff I ordered. Probably won't ever use this service again.

Date of experience: September 13, 2015
Kansas
1 review
3 helpful votes
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My teenage son was in a minor car accident with 2 friends last night, and he felt horrible and wanted to send both girls flowers today. I was thrilled with the same day delivery guarantee, paid extra for it, and received email confirmations for both orders. I even got an email saying that one order had been delivered! Then, got a message on my cell phone from a customer service rep to call her... with no reason why. I waited 45 minutes on hold when I called her back- they "weren't able to find a florist who could fulfill our request, so we hope Monday will be ok." No, Monday will NOT be ok- I chose your company because it promised delivery today- on Saturday! I was so disappointed- would leave zero stars if I could. Need to check my credit card and make sure my money was refunded. They wasted all afternoon that I could have been tracking down other flowers... so frustrating.

Date of experience: September 12, 2015
Rosie M.
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I ordered about 4 days prior to my delivery date..
September 12, 2015

I ordered about 4 days prior to my delivery date.not around any Hallmark holiday and my flowers were delivered after 9pm the day I expected them to be delivered.

Date of experience: September 12, 2015
arturo C.
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Exelent
September 12, 2015

Exelent

Date of experience: September 12, 2015
Lisa C.
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Please just confirm my delivery
September 12, 2015

Please just confirm my delivery

Date of experience: September 12, 2015
Nicole M.
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Ordered and it was there same day
September 12, 2015

Ordered and it was there same day.

Date of experience: September 12, 2015
Randall B.
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First time customer, will follow up about service after delivery. Current Pro-flowers customer looking for new florist.

Great job! Great price! Very happy.

Date of experience: September 12, 2015
Sherry H.
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Hopefully the flowers will be lovely for the recipient!

Date of experience: September 12, 2015
Noa Z.
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Nice & easy
September 12, 2015

Nice & easy

Date of experience: September 12, 2015
Jackie T.
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I did not see the flowers
September 12, 2015

I did not see the flowers. I sent them as a gift. The recipient received them at the scheduled time and said they were very beautiful.

Date of experience: September 12, 2015
Dione W.
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I appreciated the fact that I was called to confirm the delivery address.

Date of experience: September 12, 2015
ELIDA M.
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For the most part, From You Flowers has resolved my issues. Having said that, it has always involved several emails and phone calls to resolve the issues. The end result has always been good. It would be excellent if it was made easier to receive the benefits due.

Date of experience: September 11, 2015
LaRonda B.
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...
September 12, 2015

Date of experience: September 11, 2015
lauren Z.
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Everything was easy to choose i loved all the choices. I picked the expedited option for my flowers to arrive before 12pm they didn't come until 5pm. The flowers didn't look like the picture on the website.

Date of experience: September 11, 2015