Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of From You Flowers

From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
grey stargrey stargrey stargrey stargrey star

From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

Instant Feedback

1,334,817 reviews

We monitor reviews for authenticity

Shannon M.
0 reviews
0 helpful votes
Follow Shannon M.
Unfollow Shannon M.
Share Review
Report Review

Easy site to navigate, great product pics
September 15, 2015

Easy site to navigate, great product pics. Beautiful flowers, great balloon, will order again when needed

Date of experience: September 15, 2015
Adele T.
0 reviews
0 helpful votes
Follow Adele T.
Unfollow Adele T.
Share Review
Report Review

Finally, everything ok
September 15, 2015

Finally, everything ok

Date of experience: September 15, 2015
Juvy H.
0 reviews
0 helpful votes
Follow Juvy H.
Unfollow Juvy H.
Share Review
Report Review

Great website, good prices but arrangement was too small for a Deluxe size. Seems like you have to order the biggest size and that ooint the price is mot so good.

Date of experience: September 15, 2015
Thomas h.
0 reviews
0 helpful votes
Follow Thomas h.
Unfollow Thomas h.
Share Review
Report Review

Amazing service and top notch choices
September 15, 2015

Amazing service and top notch choices. I will be using this company from now on.

Date of experience: September 15, 2015
jesslyn T.
0 reviews
0 helpful votes
Follow jesslyn T.
Unfollow jesslyn T.
Share Review
Report Review

It wass ok
September 15, 2015

It wass ok

Date of experience: September 15, 2015
Mark R.
0 reviews
0 helpful votes
Follow Mark R.
Unfollow Mark R.
Share Review
Report Review

Much smaller than the picture
September 15, 2015

Much smaller than the picture.

Date of experience: September 15, 2015
George P.
0 reviews
0 helpful votes
Follow George P.
Unfollow George P.
Share Review
Report Review

The shopping experience was good, but I wasn't expecting a15 service and handling fee at the very end. I'm not sure what that fee is for and why I paid it.

Date of experience: September 15, 2015
Danielle G.
0 reviews
0 helpful votes
Follow Danielle G.
Unfollow Danielle G.
Share Review
Report Review

...
September 15, 2015

Date of experience: September 15, 2015
Alecia J.
0 reviews
0 helpful votes
Follow Alecia J.
Unfollow Alecia J.
Share Review
Report Review

I'm not a huge fan of the hidden costs and the pre-selected options (deluxe, etc.)14.99 seems a bit excessive for flower delivery. Most people are not wanting to spend an arm and a leg on flowers and I wasn't able to see the delivery charge until after I entered in payment info. Not cool. After seeing a photo of the order, it was such a small bouquet of carnations. Not worth it. This is the second bad experience and I won't be returning.

Date of experience: September 15, 2015
Annie H.
0 reviews
0 helpful votes
Follow Annie H.
Unfollow Annie H.
Share Review
Report Review

...
September 15, 2015

Date of experience: September 15, 2015
Aukai H.
0 reviews
0 helpful votes
Follow Aukai H.
Unfollow Aukai H.
Share Review
Report Review

Everything was great
September 15, 2015

Everything was great. From top to bottom.
My new place to shop.

Date of experience: September 15, 2015
Kimberlee E.
0 reviews
0 helpful votes
Follow Kimberlee E.
Unfollow Kimberlee E.
Share Review
Report Review

...
September 15, 2015

Date of experience: September 15, 2015
California
1 review
3 helpful votes
Follow SP J.
Unfollow SP J.
Share Review
Report Review

Don't waste your time or money. I paid extra for same day delivery. The flowers were never delivered on her birthday. Had to call them 5 times, no apology. Horrible customer service. The flowers were delivered the next day, was supposed to be an upgrade. The flowers look horrible. This place should be shutdown ASAP! I will never order from them again!

Date of experience: September 15, 2015
Oklahoma
1 review
3 helpful votes
Follow Kate B.
Unfollow Kate B.
Share Review
Report Review

Do NOT order flowers from this website! I wish I'd looked at reviews before placing an order. I wanted flowers to be delivered to my mom on her birthday yesterday. They guarantee delivery before 5 pm at a business. I called my mom at 5:10, and she said she had just left and didn't receive anything. I called customer service (twice) and they said they couldn't do anything (such as offer me a discount) until they spoke to a florist and confirmed delivery. Unhelpful.
Today, my mom said the office next door brought over the flowers and said they'd been delivered right at 5. They must have just missed my mom. So technically, a delivery before 5 pm, but that's cutting it pretty close! I also paid for the deluxe version of the flowers and it does NOT look like what was advertised on the website. This company does not live up to what it offers, and has terrible customer service. I want a refund but I'm not sure if I want to deal with them anymore.

Date of experience: September 15, 2015
CHARLENE M.
0 reviews
0 helpful votes
Follow CHARLENE M.
Unfollow CHARLENE M.
Share Review
Report Review

I HAVE HEARD FROM THE PERSONS THAT I HAVE SENT FLOWERS TO THAT THEY HAVE BEEN FRESH

THE PERSON THAT I SENT FLOWERS TO ALSO WAS VERY HAPPY WITH THE ARRANGEMENT.

Date of experience: September 15, 2015
William j.
0 reviews
0 helpful votes
Follow William j.
Unfollow William j.
Share Review
Report Review

Was quick and easy to find flowers that I liked
September 15, 2015

Was quick and easy to find flowers that I liked

Date of experience: September 15, 2015
Australia
1 review
4 helpful votes
Follow Stacey S.
Unfollow Stacey S.
Share Review
Report Review

Never received my order!
September 14, 2015

I wouldn't bother buying anything from this site. I had some flowers ordered to my grandparents and they never arrived! When I called customer service they said they would check what happened and get back to me-they never did! When I called back they said 'oh, our provider in that area was closed that day'. No sorry, nothing. What a waste of my time and money. I really would have expected more From You Flowers. To top it off my grandparents received nothing, they should have refunded me and made sure they got the flowers even though late.

Date of experience: September 14, 2015
denise e.
0 reviews
0 helpful votes
Follow denise e.
Unfollow denise e.
Share Review
Report Review

The flower were not up to par their only lasted for three days.

Date of experience: September 14, 2015
Lynn J.
0 reviews
0 helpful votes
Follow Lynn J.
Unfollow Lynn J.
Share Review
Report Review

Everything was great, I do think the prices are a bit high but overall a good experience.

Date of experience: September 14, 2015
Mark L.
0 reviews
0 helpful votes
Follow Mark L.
Unfollow Mark L.
Share Review
Report Review

Additional fees and when they were displayed
September 14, 2015

Additional fees and when they were displayed. They cleared this up to my satisfaction. I'll definitely continue to use you for flowers.very satisfied with the service and the one issue regarding. Overall, a good, reliable place to shop online for floral needs.

Date of experience: September 14, 2015