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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Overall good experience, fast delivery
We needed something fast & easy and you have it...
Very unhappy that my flowers didn't come till the next day. Paid extra for same day service. Gave me a upgrade supposedly, but sure didn't look like an upgrade! Very disappointed. No one ever called me to tell me there was a problem with the florist and the flowers wouldn't be delivered the same day. I had to call the next day and ask why they weren't delivered as promised. Went threw two more people and they said flowers would be delivered first thing in the morning but weren't there till the afternoon. Very poor customer service. Will probably not be ordering from here again as this is the second time this has happened.
Ok so far. Thanks
If the order gets there today - great. If it doesn't... And it didn't for some lame reason (my car got two flat tires). If you can't deliver it when you say you can deliver it, you shouldn't take the order! My order was two days late. If the order is going to be late, you have just got to let the customer know as soon as possible. I shouldn't have to call customer service. Refunding the order is nice but what I really wanted was the flowers delivered when you said they would when you took my money!
Very, very good for the one time I used. If consistent, I'd rate excellent.
The order was guaranteed to be delivered by 12 noon and it was over a hour late. The bear was much smaller than what I expected and it was truly overpriced.
Easy to order and quick delivery. Flower design was OK. I would not order an arrangement in the future that I couldn't see.
Overall a good experience
The flowers were gorgeous! The roses had wires so they stay strong much longer. In addition, fromyouflowers.com is so easy to use, they have awesome coupons, and it's a wonderful experience. Highly recommend!
Great! They haven't let me down yet!
None
Excellent
Quick, easy and relatively inexpensive.
These flowers where for my daughter's birthday and she was very pleased with the flowers that were sent. Thank you for prompt service on such short notice.
It was very easy to order the flowers and my mother was very pleased with the flowers upon arrival. My mother said they were absolutely gorgeous.
Basket wasn't too impressive. But the delivery time was great.
It really depends on how happy my mother in law is when she gets these!
She loved them
Really liked your selection and easy process
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members