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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Yaneli L.
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Awesome!
September 16, 2015

Awesome!

Date of experience: September 15, 2015
Johnny G.
0 reviews
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I hate surveys
September 16, 2015

I hate surveys

Date of experience: September 15, 2015
marjorie c.
0 reviews
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Great!
September 16, 2015

Great! Very easy to deal with. I am a repeat customer. I also like that addresses and information are stored for my future use.

Marge Chertok

Date of experience: September 15, 2015
Lisa H.
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The delivery was late I paid for before 12 & had...
September 16, 2015

The delivery was late I paid for before 12 & had to come back to pick up the plant. The plant was damaged leaves broken and had holes in the leaves.

Date of experience: September 15, 2015
Barbara L.
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Will use this service again
September 16, 2015

Will use this service again.

Date of experience: September 15, 2015
Michal f.
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It was good
September 16, 2015

It was good. The card was sloppy and unattractive! But otherwise the service was good

Date of experience: September 15, 2015
Leslie S.
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I haven't talked to.the recipient to see how they looked

Date of experience: September 15, 2015
Mandy F.
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Prices are high, could have made and delivered our own bouquets and saved money. Bouquets were a little small and first one was very poor in appearance, but it was fixed in a very timely manner.

Date of experience: September 15, 2015
Nicholas K.
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Show all expenses and total cost (delivery fee, etc.) before making a customer input address, billing info, etc.

Date of experience: September 15, 2015
Cara A.
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Overall my experience was a good one
September 16, 2015

Overall my experience was a good one.

Date of experience: September 15, 2015
Kim D.
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Gorgeous flowers
September 16, 2015

Gorgeous flowers

Date of experience: September 15, 2015
brian C.
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It was just like the pic
September 16, 2015

It was just like the pic

Date of experience: September 15, 2015
Sherri p.
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I paid for express delivery, the flowers came 2 hours late and were not able to be given for the occasion. Had several conversations with customer service. Ended up being refunded my money. I will never buy from here again. These flowers were ordered for my son who is in the army and was deploying to give to a friend before he left. We were extremely disappointed that this did not happen because your company did not deliver them on time.

Date of experience: September 15, 2015
Colleen J.
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The order came at 8pm which was after the normal business hours.

Date of experience: September 15, 2015
DeAndre H.
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I love the experience
September 16, 2015

I love the experience.

Date of experience: September 15, 2015
Emily F.
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I would appreciate receiving information about the service/handling fee upfront. I did not see any information about this fee until the last screen when checking out, and it was very surprising.

Date of experience: September 15, 2015
Brandy B.
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Very simple process thank you
September 16, 2015

Very simple process thank you

Date of experience: September 15, 2015
GLORIA G.
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Ok...
September 16, 2015

Ok...thanks

Date of experience: September 15, 2015
Jack Q.
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Aaaaa
September 16, 2015

Aaaaa

Date of experience: September 15, 2015
Joan L.
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The party that received the flowers called me shortly after the delivery and said they are beautiful.

Date of experience: September 15, 2015