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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Kathleen C.
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Great website and great service; arrangements we've sent through this site are always lovely.

Date of experience: September 15, 2015
Michelle E.
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Easy ordering
September 16, 2015

Easy ordering. Good selection. Upon receiving the flowers, they were not as pictured. I ordered this arrangement because of the colors. The flowers my mom received were not the colors pictured. The arrangement also did not look as full as the picture and I paid extra to ensure that. If I'm ordering an arrangement that has blues, purples, and reds, don't put white in it! Especially when that's not what's pictured! Although I was given a credit voucher because of my complaint, I'm not sure I want to order again.

Date of experience: September 15, 2015
kendra v.
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The flower arrangement was nice however significantly smaller than what was pictured. With a ribbon that did not even match the arrangement; two flowers on the arrangement were already dying when they arrived. Overall for the price paid the arrangement was OK there wasn't a wow factor, the delivery did not take long- however I expected what was on the picture and that is not what my friend received. And the ribbon was just tacky!

Date of experience: September 15, 2015
Jill S.
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What was received in no way resembled what was ordered. The flowers were very lovely but not remotely related to a baby boy except for a cheap blue ribbon that didn't match anything.

Date of experience: September 15, 2015
Brian e.
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The process was easy and my wife was very happy
September 16, 2015

The process was easy and my wife was very happy

Date of experience: September 15, 2015
carol k.
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Very good
September 16, 2015

Very good. The delivery prices needs to be listed as part of the estimate.

Date of experience: September 15, 2015
CRYSTAL B.
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My mom was very happy about her flowers, shared them on Facebook showing them off.

Date of experience: September 15, 2015
Frances M.
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Delivery confirmation for a funeral was a nightmare
September 16, 2015

Delivery confirmation for a funeral was a nightmare

Date of experience: September 15, 2015
Sue P.
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So far, so good
September 16, 2015

So far, so good. We'll see how the flowers look.

The flowers looked great. The recipient was very happy.

Date of experience: September 15, 2015
Kersten P.
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Only thing I didn't like was that there was a $15 handling fee that surprised me at the end

Date of experience: September 15, 2015
chuck L.
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Fast Delivery
September 16, 2015

Fast Delivery. Quite a few fees added to final order.

Date of experience: September 15, 2015
Tony A.
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Guaranteed delivery by noon
September 16, 2015

Guaranteed delivery by noon. Delivery was not made. Several inaccurate statements made to me that 1) delivery person attempted to make delivery, knocked on door with no answer 2) phone call(s) were attempted and no answer and 3) voicemail was left to reschedule delivery.

The reciepent was home the whole time. I was in contact via over the internet the whole time.
No knock on door
No phone call
No voicemail left

There was a particular reason why I placed an expedited order.
You did not deliver as promised. And then the local vendor did not tell the truth.

How do you think I feel about this order?

Date of experience: September 15, 2015
Renee J.
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My experience with From You Flowers was awesome
September 16, 2015

My experience with From You Flowers was awesome. Quick, good pricing, great assortment to choose from and the delivery was same day. What more could you ask for!

Date of experience: September 15, 2015
fiona B.
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I really hate the huge extra charge applied after selection for 'service / handling' - leaves such a sour tasste. ADD: I visited my friend and saw the "premium" bunch I paid for - more like "value" bunch - very very small. Will not purchase again.

Date of experience: September 15, 2015
Tamu S.
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I will use in the near future, love the service and the flower selection.

Date of experience: September 15, 2015
Anna C.
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GREAT CUSTOMER SERVICE AND EASY TO PLACE AN ORDER ONLINE.

Date of experience: September 15, 2015
Allison D.
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Delivered amazingly fast!
September 16, 2015

Delivered amazingly fast! I placed the order at 1pm and the recipient got the delivery at 3:30pm

Date of experience: September 15, 2015
Donna D.
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Was not satisfied with the product that was delivered. Was not as shown. Ordered a medium arrangement looked like a small only about seven or eight rose's.

Date of experience: September 15, 2015
Vanessa Z.
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Would like option to change bouquet from shopping cart instead of having to type addresses in multiple times to see cart total. Also, handling charge should be disclosed prior to entering card info.

Date of experience: September 15, 2015
Megan B.
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...
September 16, 2015

Date of experience: September 15, 2015