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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Benjamin O.
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Overall wonderful experience
September 16, 2015

Overall wonderful experience. Brought a big smile to her face. 9.8/10

Date of experience: September 15, 2015
Pei S.
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So helpful and timely!
September 16, 2015

So helpful and timely!

Date of experience: September 15, 2015
Gary M.
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Always a hit with my wife
September 16, 2015

Always a hit with my wife. And flowers are always in good shape when they arrive.

Date of experience: September 15, 2015
Deborah M.
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So far so good...
September 16, 2015

So far so good... Delivery is tomorrow so we shall see. I'm hoping for a positive experience.
So delivery day was a complete DISASTER. They were not delivered at the promised time even though I paid extra. The arrangement was "ok" nothing special. After calling customer service they did return the extra charge for express delivery due to the fact they didn't follow through. They did however offer a gift card for a future order. I declined and told them to give it to someone else there WILL NOT be a next time. Thanks for letting me down. Do yourself a favor and send a gift card or go directly through the florist. Do NOT use this company.

Date of experience: September 15, 2015
Carla H.
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I ordered a brown Teddy Bear and you sent a white one. BOO!

Date of experience: September 15, 2015
Ariana D.
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Easy and fast checkout for same day delivery
September 16, 2015

Easy and fast checkout for same day delivery. Will use again.

Date of experience: September 15, 2015
Mara Q.
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Good job
September 16, 2015

Good job.

Date of experience: September 15, 2015
Karen S.
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Convenient
September 16, 2015

Convenient

Date of experience: September 15, 2015
Shelly A.
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I paid 4.99 extra to make sure it got there before noon
It did not arrive til after noon
Very disappointed

Date of experience: September 15, 2015
Colleen O.
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Actual product was not as pictured online
September 16, 2015

Actual product was not as pictured online. Bouquet was "scimpy".

Date of experience: September 15, 2015
stephen D.
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The flowers that were delivered were nothing like the picture on the website. There were about half the roses than in the picture.

Date of experience: September 15, 2015
mike b.
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Beautiful arraignment my wife loved them
September 16, 2015

Beautiful arraignment my wife loved them.

Date of experience: September 15, 2015
Maria F.
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Mobile site too difficult to navigate
September 16, 2015

Mobile site too difficult to navigate. Full website better.

Date of experience: September 15, 2015
Kim K.
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Great place, I will buy from you again
September 16, 2015

Great place, I will buy from you again

Date of experience: September 15, 2015
SUSAN H.
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QUICK & EASY
September 16, 2015

QUICK & EASY. THE FLOWERS ARE ALWAYS VERY FRESH AND BEAUTIFUL

Date of experience: September 15, 2015
Jeff R.
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No comment
September 16, 2015

No comment

Date of experience: September 15, 2015
Cynthia W.
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I specifically ordered a bouquet to have red roses and was contacted and informed they were unavailable. No effort to take responsibility was made

Date of experience: September 15, 2015
Victoria B.
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Got it shipped on time and the arrangement was beautiful

Date of experience: September 15, 2015
Denise T.
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My wife was pleased
September 16, 2015

My wife was pleased. The roses look good after 1week.
Ty

Date of experience: September 15, 2015
SJB K.
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While my nephew loved the teddy bear, I felt that nearly $50 was way over-priced for an average sized teddy bear and a regular Mylar balloon. In addition, my sister-in-law was displeased with the delivery person's attitude and courteousness.

Date of experience: September 15, 2015