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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Luke R.
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No, I was not happy with the product
April 27, 2020

No, I was not happy with the product. Because you chose to send them by UPS, they didn't arrive at my girlfriends until about 5 pm. The flowers were in a pour state having been driven around in a truck all day. In fact, some of the flowers were in such a poor state, they could not be revived.
Now, these were a present for my girls birthday and I wanted them to be perfect because she is and they were not. Furthermore, they cost me a lot of money as I orfdered them from my home menin the U.K.

Now then, I want another FRESH bouquet delivered to my girl soonest to make up for the poor product you sent.

Date of experience: April 27, 2020
Meg C.
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Excellent and easy online ordering!
April 27, 2020

Excellent and easy online ordering!

Date of experience: April 27, 2020
Nicole K.
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Quick, convenient, and wonderful
April 27, 2020

Quick, convenient, and wonderful. Thank you for making my experience easy from afar. During these trying times it's hard when you can't go to a funeral for a family member.

Date of experience: April 27, 2020
Gabriela Q.
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It's easy and same day delivery
April 27, 2020

It's easy and same day delivery. Great choice

Date of experience: April 27, 2020
Kiara R.
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Really good shopping experience, I'm glad that your options are narrowed once you select a location and date, just wish all options seen at the beginning were available! But definitely happy with the option I selected.

Date of experience: April 27, 2020
Maria L.
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Easy I hope they are nice
April 27, 2020

Easy I hope they are nice

Date of experience: April 27, 2020
Paula h.
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It was easy and on time, the recipient loved the plant

Date of experience: April 27, 2020
Tammy T.
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The bouquet was dead upon arrival, I immediately went to chat line because I couldn't get Through on the phone, a Michael told me my order would be reshipped but couldn't give me a date? Also I didn't like the rainbow roses and wanted a solid color but was told no.
Terrible customer service

Date of experience: April 27, 2020
Mary c.
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My past experiences with you have led me to return again. Decent prices and previous quality keep me coming back.
Unfortunately this time my order was nothing like the product that was received. Even if substitution was necessary, I don't think I got full value. Many of the specialty flowers just weren't there. Feeling disappointed

Date of experience: April 27, 2020
Clive H.
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Easy and efficient ordering from abroad (UK)
April 27, 2020

Easy and efficient ordering from abroad (UK)- great service - but the ordered balloon was missing and had been replaced with something else. I should have been asked about the substitute.

Date of experience: April 27, 2020
Diana V.
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Great
April 27, 2020

Great. Thank you

Date of experience: April 27, 2020
Claudette J.
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The delivery time took 8hours from the time it was placed on the truck... I ordered premium and received withered old flowers that never blossomed fully very disappointed

Date of experience: April 27, 2020
adelaida r.
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I like the choices The plant was beautiful I have to say, the only thing I was a little disappointed because the plant I ordered had palm tree in it and that is not what was sent. Overall I am satisfied the arrangement was beautiful the only thing is I wish it would have had the palm and they could planted it since they live in Florida. I will order again.

Date of experience: April 27, 2020
Audrey S.
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They were delivered late in the afternoon really early evening unacceptable

Date of experience: April 27, 2020
Sue S.
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The bouquet was beautiful and the price was outstanding. Couldn't ask for anything more. Would recommend to my friends and will definitely use them again.

Date of experience: April 27, 2020
Charron D.
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The flowers I picked online versus what was sent was not right, was not what I ordered I will never order from this site again

Date of experience: April 27, 2020
Martia W.
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I was able to search to the selection that I wanted.

Date of experience: April 27, 2020
blanca M.
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Even though the address was hard she made a great effort to make sure the delivery was on time and correct.

Date of experience: April 27, 2020
Rebecca C.
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Good experience
April 27, 2020

Good experience

Date of experience: April 27, 2020
Joyce X.
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Great service
April 27, 2020

Great service. FLowers were not right this time and substitutes were made. Not as pretty as the advertised picture. Somewhat disappointed as the sunflowers were not as expected.

Date of experience: April 26, 2020