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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Laia M.
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Great
September 16, 2015

Great.

Date of experience: September 16, 2015
PATRICIA S.
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The order was beautiful when received, the only problem I had was timing. The order was a birthday gift for my boss and I knew he was leaving early that day. I placed my order the day before and paid extra for expedited delivery before noon. I didn't get my order until after 3 pm. Your company did refund the expedited fee, (Thank you) and the gift basket was gorgeous, and my boss loved it (he is very picky). The only thing I could say negative is that the florists you deal with should be more conscious of time.

Date of experience: September 16, 2015
Alan M.
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Professional
September 16, 2015

Professional

Date of experience: September 16, 2015
john C.
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Service was good
September 16, 2015

Service was good

Date of experience: September 16, 2015
Bryan R.
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I didnt know about the $14.99 delivery until it was too late

Also, I ordered on 9/10, they were supposed to get delivered on 9/11, didn't get delivered until 9/14.

Date of experience: September 16, 2015
Sonny A.
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Excellent choices and reasonable prices
September 16, 2015

Excellent choices and reasonable prices

Date of experience: September 16, 2015
Francesca R.
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My delivery was not received on time however, I was notified of the delay as well as the recipient and an upgrade was applied to my order. I appreciate the communication and customer service extended to me on behalf of fromyouflowers.com. I am a very satisfied customer and will continue to use fromyouflowers.com for all my future orders!

Thank you!

Date of experience: September 16, 2015
LMendezFlores V.
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The recipient was very happy with her gift
September 16, 2015

The recipient was very happy with her gift.
I always do get a bit annoyed with gifts of flowers, food or candy.
The price of what you're buying is so much more than anticipated as the final total is made.
Yet I would do this again if that is what it takes to get these gifts handled well and tenderly to the recipient.

Date of experience: September 16, 2015
Susan W.
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Satisfied
September 16, 2015

Satisfied. Order was as promised.

Date of experience: September 16, 2015
Dana C.
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Quick and nice options
September 16, 2015

Quick and nice options. Beautiful floral arrangement.

Date of experience: September 16, 2015
Janet S.
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The flowers were delivered on the day requested and the colors were what was in the picture. Thanks.

Date of experience: September 16, 2015
Cathy C.
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My friend loved the bouquet
September 16, 2015

My friend loved the bouquet.

Date of experience: September 16, 2015
Barbara M.
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Extremely easy and helpful, especially with little notice of a passing.

Date of experience: September 16, 2015
joltrogge S.
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The chocolates were very nice, albeit pretty expensive. The BEST thing was that they were delivered on time to the right person on his birthday--after I delayed requesting them until that morning!

Date of experience: September 16, 2015
Lori C.
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The fruit basket was well received
September 16, 2015

The fruit basket was well received.

Date of experience: September 16, 2015
Marcia P.
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Easy, but not delivered ontime
September 16, 2015

Easy, but not delivered ontime. It was a very frustrating experience actually.

Date of experience: September 16, 2015
Satisfied c.
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Mostly good
September 16, 2015

Mostly good. I wasn't told in advance about the delivery and weekend charges. That was not a good surprise.

Date of experience: September 16, 2015
Marc P.
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Delivery fee is a little steep
September 16, 2015

Delivery fee is a little steep. $9.95 would be better

Date of experience: September 16, 2015
edward O.
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WOW!
September 16, 2015

WOW! The flowers were very, very nice! And ordering online was a breeze!

Date of experience: September 16, 2015
kinnia m.
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Great price and delivered on time
September 16, 2015

Great price and delivered on time

Date of experience: September 16, 2015