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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Nancy L.
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So far so good!
September 16, 2015

So far so good!

Date of experience: September 16, 2015
Jamie H.
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Overall experience is good but delivery/handling charge is a bit high.

Date of experience: September 16, 2015
Ashton D.
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I've ordered flowers from this company for many different occasions birthdays, get well wishes, just because, etc. I am extremely happy with the product and the price is unbeatable. However, this last transaction was a total dud. I sent flowers to a bride-to-be on Monday morning. I wanted same day delivery because I KNEW she would be home all day. Check out was a breeze, you had my card information so everything was just short of a click away. Easy, peasy. Later on I received an email saying they were delivered, awesome! So I waited, and waited and waited and just thought it was weird I didn't hear anything from my dear friend because we had been talking throughout the day. The next day I finally broke down and asked her if she received anything in the mail the day before. NOTHING. So now I'm upset because I was told they were delivered and they weren't. If I had not mentioned anything to my friend would the company mention anything to me about their mistake? Who knows. I was given my same day delivery refund of 2.99 back which was greatly appreciated. My word of advice for next time though, don't tell a customer something was delivered when it so clearly wasn't. The next day(Tuesday) customer service was prompt on getting back to me and the flowers were delivered that day so thank you for that.

Date of experience: September 16, 2015
jennie a.
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Excellent
September 16, 2015

Excellent

Date of experience: September 16, 2015
Rose R.
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The flowers were beautiful, I sent them to a friend on her birthday...she loved them.

Date of experience: September 16, 2015
song v.
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Great price, great experience and on time delivery
September 16, 2015

Great price, great experience and on time delivery.

Date of experience: September 16, 2015
Kim U.
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Best site for discount flowers
September 16, 2015

Best site for discount flowers. Awesome. Receipient was very pleased with the flowers

Date of experience: September 16, 2015
Ruth B.
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Very easy to follow.i WAS SENT A PICTURE OF THE FLOWERS. VERY BEAUTIFUL.

Date of experience: September 16, 2015
Lyndsey L.
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Its fine
September 16, 2015

Its fine. Wish i had delivery fees up front first

Date of experience: September 16, 2015
MeLissa N.
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The flowers were very sparse...
September 16, 2015

The flowers were very sparse...not like the photo...looked kinda lame and I was embarrassed...

Date of experience: September 16, 2015
shenear K.
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Very smooth process and the flowers were beautiful
September 16, 2015

Very smooth process and the flowers were beautiful. Not too feminine and very bright.

Date of experience: September 16, 2015
lori m.
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Very quick and easy and the prices are great!
September 16, 2015

Very quick and easy and the prices are great!

Date of experience: September 16, 2015
Lisa R.
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Very helpful customer service
September 16, 2015

Very helpful customer service. Flowers fresh and beautiful. Smelled great too!

Date of experience: September 16, 2015
Carol H.
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Site was easy to shop
September 16, 2015

Site was easy to shop. Lots of arrangements to choose from. I got a arrangement for Grandparents day for my 91 year old grandma. She loved the arrangement. She was so happy with the colors and all the different types of flowers. It made her day. Thank you

Date of experience: September 16, 2015
Keith W.
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I was a little surprised by the15 handling fee at the end of the transaction, as I thought I read reviews where delivery was free. It sort of felt like I was checking into a hotel and was not aware of the resort fee. More up front pricing.

Date of experience: September 16, 2015
Laura A.
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While the shopping experience was easy and successful, several of the flowers that were delivered were wilted.

Date of experience: September 16, 2015
leann F.
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FYI, I never saw my arrangement, nor do I know if they were delivered on time, I had them delivered to a memorial/funeral service that I was not able to attend.

Date of experience: September 16, 2015
Wendy N.
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Easy ordering
September 16, 2015

Easy ordering. Decent prices. Beautiful arrangement.

Date of experience: September 16, 2015
Charlotte H.
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Cool
September 16, 2015

Cool

Date of experience: September 16, 2015
TINA R.
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I had no problems and thank you for the quick delivery.

Date of experience: September 16, 2015