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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Lynn F.
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I live in NV and ordered flowers for my sister in MS in the morning and she received a beautiful bouquet of flowers that afternoon. She was speechless to describe the bouquet she received.
Thanks to fromyouflowers it made my sister's foot surgery a little easier to bear that day!

Date of experience: September 24, 2015
Bev L.
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Arrangement was a little smaller than I anticipated for the price and the vase was not purple glass as I intended. Otherwise, ok.

Date of experience: September 24, 2015
Ann M.
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It was easy and no hidden fees
September 24, 2015

It was easy and no hidden fees. I loved it.

Date of experience: September 24, 2015
shannon C.
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Great service!
September 24, 2015

Great service! Very helpful!

Date of experience: September 24, 2015
Jerel c.
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Im overseas and was able to send to my girl thank you

Date of experience: September 24, 2015
Michael A.
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I paid for the premium flower arrangement
September 24, 2015

I paid for the premium flower arrangement. There are no exact guidelines on how much bigger the arrangement would be; however, the assumption based on the graphic image is it would contain more flowers and a greater variety of flowers than the standard arrangement. The flowers my wife received only had two blooming Stargazers and three Roses. The standard arrangement had three blooming Stargazers and five Roses. The arrangement was also somewhat lopsided. When I called customer service, the rep immediately asked me how many flowers and buds the arrangement had and counted up the price at $5 per flower/bud. He then calculated this as undersized for the price I paid and offered a 15% discount and a $15.00 coupon towards my next order. In truth, I expected my order to be replaced. That did not happen. We did have 6 Stargazer buds. Two of which look like they will bloom. For appear to be sub-sized and I fear will not bloom. The end result of all this is a very unhappy first time customer. Nothing feels worse than when the person you bought it for, while grateful, tells you it was kind of small.

Date of experience: September 24, 2015
Amy L.
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The website is easy to manage and the pictures make it especially nice. My friend that I sent flowers to, set me a picture thanking me and the flowers were indeed gorgeous! Very pleased.

Date of experience: September 24, 2015
Ryan K.
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Great so far, please don't disappoint with the most important part...THE FLOWERS!

The flower bunch was rather small for $40 in my opinion.

Date of experience: September 24, 2015
Roseann K.
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Quick and simple
September 24, 2015

Quick and simple

Date of experience: September 24, 2015
Rodney B.
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I loved the fact that I could get my order the next day. Overall great service! Will use this service again in the future.

Date of experience: September 24, 2015
nathan N.
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Thank you!
September 24, 2015

Thank you! Was great

Date of experience: September 24, 2015
Carol K.
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...
September 24, 2015

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Date of experience: September 24, 2015
Jennifer W.
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My experience was pretty good
September 24, 2015

My experience was pretty good.

Date of experience: September 24, 2015
Texas
1 review
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Great everything!
September 24, 2015

Yesterday my lady friend was having a bad day. And i knew today would be bad for her as well. So i decided to get some flowers sent to her work. I googled around and saw this company. And against the usual i ordered flowers without checking reviews. About an hour later i thought about checking the companies reviews and was terrified. Because i saw so many bad comments and complaints. So right then i sent an email to FromYouFlowers asking and making sure my package would get there in time.

Today i received a picture of the beautiful card, and flowers that arrived right on time at her work. Right on time. She said she got red and teared up in front of her employees. So id say it made her day alot better. Needless to say. FYF (from you flowers) was great to deal with. They answered every email i sent within 10 min, they assured me the flowers would be there on time. And they were. Everything was perfect and i will definitely be ordering from this company in the future. Thanks again FYF. Yall are amazing

-Rob

Date of experience: September 24, 2015
Catherine G.
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The flowers were received within the timeframe ordered and were very nice.

Date of experience: September 24, 2015
ELISABETH G.
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Flowers were ordered with expedited delivery (within 4 hours) approx 8:45 on 9/23. They were not delivered to my daughter until almost noon the next day.
I called twice regarding this. Was extremely unhappy and irritated.

Once the flowers arrived, they were beautiful and I am grateful for that.

Date of experience: September 24, 2015
Pamela A.
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Wished you had a few more choices that included a balloon. Prices are a bit spendy! But my daughter loved them, and that is what is most important. ~Thank You~

Date of experience: September 24, 2015
jessika w.
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Very positive first experience!
September 24, 2015

Very positive first experience!

Date of experience: September 24, 2015
rebecca m.
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Easy to order an get what I want(or hopefully get)
September 24, 2015

Easy to order an get what I want(or hopefully get)
Receiver was very happy with them said beautiful... thanks

Date of experience: September 24, 2015
Carlos A.
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Fast and easy
September 24, 2015

Fast and easy. It was very convenient.

Date of experience: September 24, 2015