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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Jasmin B.
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The flowers were not the same color scheme, she hates sunflowers. That's what she received. Delivery was fast

Date of experience: April 29, 2020
Kasey Q.
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My overall experience was really good
April 29, 2020

My overall experience was really good. The flowers were gorgeous! I just wish they had delivered the flowers earlier in the day, rather than at the end of the day.

Date of experience: April 29, 2020
Amy P.
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I didn't like that it showed me $43 as the price and said "you'll save 11 dollars!" then bumped the price back up in the cart. I thought I would save $11 on the displayed price. It's a bit of dark UX. Puts a bad taste in my mouth. Just display your prices honestly. You should also make it clear that there will be a $15 service and handling fee on top of the delivery fee before cart check out.

Date of experience: April 29, 2020
Deborah D.
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I was very pleased with the swift delivery
April 29, 2020

I was very pleased with the swift delivery. The flowers were beautiful!

Date of experience: April 29, 2020
Michael B.
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Thank you for prompt excellent service
April 29, 2020

Thank you for prompt excellent service

Date of experience: April 29, 2020
Brooke H.
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I wish I was able to insert a picture of what I ordered As to what was received- I fully Understood that through covid there would be substitutions to the order, but I was Highly disappointed with what was sent, it was In no way even close to what I had Ordered-

Date of experience: April 29, 2020
Florett H.
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Flowers look beautiful on the site
April 29, 2020

Flowers look beautiful on the site. The arrangement I received was not the one l saw on site. I was told it depends on the available of the florist.

Date of experience: April 29, 2020
Terri T.
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Easy to place order and very nice photos of flowers...hope the bouquet that is delivered looks just like the photo.

Date of experience: April 29, 2020
Maria P.
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Easy
April 29, 2020

Easy

Date of experience: April 29, 2020
Clarissa N.
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The order delivery was shaky and it is a sensitive time.

Date of experience: April 29, 2020
Kristan U.
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Website a little uneven
April 29, 2020

Website a little uneven
But she loved the flowers

Date of experience: April 29, 2020
Craig B.
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Delivery charge seemed high
April 29, 2020

Delivery charge seemed high

Date of experience: April 29, 2020
Denisse p.
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It was easy and fast online ordering a little disappointing how different from picture to actual flowers that got delivered.

Date of experience: April 29, 2020
Marilyn T.
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Many choices and price ranges to chose from
April 29, 2020

Many choices and price ranges to chose from

Date of experience: April 29, 2020
Sarah G.
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I am in the UK, and this has been the easiest thing I have ever ordered to be delivered in the US - thank you - my friend I sent them to said they are beautiful

Date of experience: April 29, 2020
Kathryn H.
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Easy East easy and at a great price
April 29, 2020

Easy East easy and at a great price. These flowers were for my Grandmother's 101st birthday. She loved them. They were delivered on time as promised.

Date of experience: April 29, 2020
Shawn J.
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Although what I originally wanted to send to the recipient in 2 days wasnt available, I was able to easily see what flowers were available and the selection was extensive. Happy customer!

Date of experience: April 29, 2020
Rebecca W.
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The flowers I ordered are not what was delivered but I also understand that substitutes sometimes have to be made. I was hoping for what was pictured thought. But, the person who received the flowers very much loved them which was most important

Date of experience: April 29, 2020
Leslie R.
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I wish it had a space for special instructions because this person uses their back door more and may not hear the front door bell. This was a problem with my last flower delivery.

Date of experience: April 29, 2020
Luisana Y.
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Flower arrangement looks very different from the advertised image.

Date of experience: April 29, 2020