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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Christal G.
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I had placed an order at 2:23 p.m
October 1, 2015

I had placed an order at 2:23 p.m. and in print, the site stated it would be in a residential area by 6 p.m. The flowers did not arrive until 7:30 p.m. and looked nothing like the deluxe arrangements I had paid for (more like the smaller version) Although I appreciate the delivery man calling me to let me know the flowers will be late due to weather, traffic, etc. It seemed like it was a lot of excuses as he stated it was impossible to have it delivered by 6pm because the order was placed at 2pm. Please let the shops you place the order thru know what your policy & service states so they are aware as well and can abide by it to avoid any issues.

Date of experience: October 1, 2015
Janice R.
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The hold on the pone was ridiculous
October 1, 2015

The hold on the pone was ridiculous.

Date of experience: October 1, 2015
chris l.
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...
October 1, 2015

Date of experience: October 1, 2015
Lori J.
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Quick and easy order
October 1, 2015

Quick and easy order. Huge, beautiful selection for every occasion imaginable.

Date of experience: October 1, 2015
XVIRA H.
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I loved the selections!
October 1, 2015

I loved the selections! Delivery was early! Thanks!

Date of experience: October 1, 2015
Brenda X.
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Very smooth and easy...
October 1, 2015

Very smooth and easy...

Date of experience: October 1, 2015
Beth B.
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Flowers:-)
October 1, 2015

Flowers:-)

Date of experience: October 1, 2015
angela g.
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Should list the handling/delivery fees upfront
October 1, 2015

Should list the handling/delivery fees upfront - if they are going to be included extra at the end. However - with a little looking - there are discounts and promo codes.

Date of experience: October 1, 2015
Erin R.
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These flowers looked nothing like what I ordered
October 1, 2015

These flowers looked nothing like what I ordered. They were the same kind of flowers but the arrangement looked much duller, and just sad compared to the picture online. I was pretty disappointed in the overall appearance.

Date of experience: October 1, 2015
Vera R.
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The sympathy flowers were absolutely beautiful
October 1, 2015

The sympathy flowers were absolutely beautiful. I happened to be at the family's house when they were delivered. The flowers exceeded my expectations. I was very happy with the service provided by fromyouflowers.

Date of experience: October 1, 2015
MICHELLE D.
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I PAID FOR EXPEDITED DELIVERY AND THEY WERE NOT RECEIVED BY NOON AS PROMISED. THE BOUQUET WAS PURCHASED FOR A DEAR FRIEND AND SHE POSTED PICTURES, IT WAS VERY LACK LUSTURE AND NOTHING LIKE THE ADVERTISED PHOTO. THE SUNFLOWERS DIDNT EVEN HAVE BROWN CENTERS. I WILL NOT BE USING THIS COMPANY AGAIN TO DELIVER FLOWERS TO FRIENDS AND LOVED ONES, VERY DISAPPOINTED.

Date of experience: October 1, 2015
Charlotte A.
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The flowers are beautiful and delivery was right on time. Thank you.

Date of experience: October 1, 2015
vicki M.
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Delivery could not be made when requested, but I was compensated for the delay. Recipient was very pleased with plant, said it was just gorgeous

Date of experience: October 1, 2015
Heather Z.
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Good
October 1, 2015

Good

Date of experience: October 1, 2015
Diana M.
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I just ran across the site looking to see what it would cost to order flowers for my daughter's birthday and this site came up. Thought I would give it a try. The flowers were beautiful and fresh and some of the largest I have seen, and the recipient was very happy. I highly recommend.

Date of experience: October 1, 2015
Larry M.
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Easy and large variety to choose from at economical prices

Date of experience: October 1, 2015
Jazz I.
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It was very easy to shop in your site with no restriction at all and I am pleased to be able to order this for my close friends. Thanks for making this happens
My Friend loved the flowers and told me that she never ever received anything as nice as these.
Thanks once again

Date of experience: October 1, 2015
marco c.
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Please call me@ *******015 for issues that I had with my order.

Date of experience: October 1, 2015
Danish M.
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Service and handling charges are too much and are not displayed earlier in the transaction.

Date of experience: October 1, 2015
Melanie O.
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Easy to order
October 1, 2015

Easy to order
Why does the handling fee get added on at the end? It's always a surprise when you think youre ordering a plant for 31.95 and then it turns out to be a $50.00 order.

Date of experience: October 1, 2015